User Experience Researcher II

Whoop
Boston
Workplace: OnsiteFull timeUSD 75,000 - 95,000 annuallyFunction: Research & Scientific (R&D)Experience: 2+ yearsEducation: bachelorsSkills: ["Communication","Organizational skills","Stakeholder management","Cross-functional collaboration","Synthesis and reporting"]

Conduct end-to-end user research for WHOOP Labs, shaping future product and member experiences across hardware, software, machine learning, and emerging technologies. Partner with Product, Design, Machine Learning Research, and Hardware to define research objectives, select mixed qualitative/quantitative methods, and translate findings into actionable recommendations. Lead sequential studies, explore new research methods and AI-enabled workflows, and help strengthen the team’s research rigor and practice.

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Whoop
Whoop
3 weeks ago

User Experience Researcher II

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Last checked: 13 hours agoStatus: Live

Job Summary

Conduct end-to-end user research for WHOOP Labs, shaping future product and member experiences across hardware, software, machine learning, and emerging technologies. Partner with Product, Design, Machine Learning Research, and Hardware to define research objectives, select mixed qualitative/quantitative methods, and translate findings into actionable recommendations. Lead sequential studies, explore new research methods and AI-enabled workflows, and help strengthen the team’s research rigor and practice.
Location: Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Execute end-to-end user research projects across the product development lifecycle, from planning and participant engagement through analysis, synthesis, and reporting.
  • •Use appropriate qualitative and quantitative research methods (e.g., interviews, usability studies, surveys, diary studies, concept evaluations, field research) to answer product and business questions.
  • •Partner with Product, Design, Machine Learning Research, Hardware, and other stakeholders to align on research objectives and enable evidence-based decisions.
  • •Synthesize findings into clear insights and actionable recommendations that inform product development and improvements to member experience.
  • •Lead sequential research projects while maintaining high-quality execution, clear communication, and stakeholder alignment.

Pay and Benefits

Salary: USD 75,000 - 95,000 annually
Equity and Bonus:Equity
Perks:EquityBenefits

Key Requirements

  • •Bachelor’s degree or equivalent professional experience in User Experience Research, Human-Computer Interaction, Psychology, Cognitive Science, Anthropology, Sociology, or a related field.
  • •2+ years conducting user research in product, technology, healthcare, or other customer-focused environments.
  • •Independently conduct mixed methods research, including study design, moderation, analysis, and synthesis.
  • •Ability to translate research findings into actionable insights for diverse audiences, with strong communication and organizational skills.
  • •Manage multiple priorities in a fast-paced, evolving environment while maintaining high-quality execution and cross-functional collaboration.
Experience:2+ yearsProductTechnologyHealthcareCustomer-focused
Education:Bachelor's
Skills:CommunicationOrganizational skillsStakeholder managementCross-functional collaborationSynthesis and reporting
Tech Stack:AIAI-enabled workflows

Company Brief

Whoop
Whoop designs and sells a subscription-based wearable fitness tracker and analytics platform that monitors recovery, strain, and sleep to optimize athletic performance and daily health for consumers and professional athletes.
Industry: Wearables
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Boston, United States
Founded: 2012
WebsiteLinkedIn