CHURCH'S Client Advisor Regent Street (London, GB)

Prada Group
London
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Problem solving","Resilience","Self motivation"]

Drive luxury client relationships by embodying the brand philosophy and delivering an exceptional in-store experience. Welcome and serve clients, identify needs, and maximize individual sales targets and KPIs through cross-selling. Capture client data in the company CRM to foster personalization and future opportunities, while promoting omni-channel mindset, staying current on fashion trends, and supporting visual, operational, and security standards.

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Prada Group
Prada Group
1 month ago

CHURCH'S Client Advisor Regent Street (London, GB)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Drive luxury client relationships by embodying the brand philosophy and delivering an exceptional in-store experience. Welcome and serve clients, identify needs, and maximize individual sales targets and KPIs through cross-selling. Capture client data in the company CRM to foster personalization and future opportunities, while promoting omni-channel mindset, staying current on fashion trends, and supporting visual, operational, and security standards.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Place the customer at the center by creating a welcoming environment and providing excellence service aligned to the client journey ceremony.
  • •Capture customer data in the company CRM to maintain and develop relationships and create future opportunities.
  • •Embrace and promote an omni-channel mindset while partnering with colleagues to deliver a consistent exceptional experience.
  • •Welcome and serve customers in-store and proactively cross-sell with all departments to achieve individual sales targets and KPIs.
  • •Maintain shop floor and visual display standards, comply with operational guidelines and stock procedures, and help prevent product thefts.

Key Requirements

  • •Passion for selling and retail/store environments.
  • •Curiosity and strong interest in luxury/fashion, art, and design.
  • •Experience building long-lasting client relationships.
  • •Ability to work both independently and as part of a team.
  • •Excellent communication and interpersonal skills.
Skills:CommunicationInterpersonal skillsProblem solvingResilienceSelf motivation
Tech Stack:CRM

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn