Sales & Service Manager - Chatswood Chase

Alo Yoga
Australia
Workplace: OnsiteFull timeFunction: SalesExperience: 3-5 yearsSkills: ["Communication","Interpersonal skills","Coaching","Time management","Accountability"]

Lead the Sales & Service team at the store to deliver exceptional guest experience and drive sales. You’ll root-cause sales opportunities, coach and develop team members, manage daily customer relationships, and ensure effective sales-floor coverage. Partner with the General Manager on store strategy, budgeting/reporting (expenses and sell-through), and future planning, while representing the business in meetings and supporting cross-functional goals.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Alo Yoga
Alo Yoga
3 days ago

Sales & Service Manager - Chatswood Chase

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Lead the Sales & Service team at the store to deliver exceptional guest experience and drive sales. You’ll root-cause sales opportunities, coach and develop team members, manage daily customer relationships, and ensure effective sales-floor coverage. Partner with the General Manager on store strategy, budgeting/reporting (expenses and sell-through), and future planning, while representing the business in meetings and supporting cross-functional goals.
Location: Australia
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Root-cause sales opportunities and partner with the General Manager to escalate process/system gaps
  • •Oversee Sales & Service team execution on the floor through guest connection assessment and technical product education
  • •Build client relationships daily and ensure effective sales-floor coverage via workforce solutions and selling initiatives
  • •Partner with the General Manager to build and implement Sales & Service strategy for the store
  • •Review and monitor store budget and business data (e.g., expenses and sell-through) to support planning processes

Pay and Benefits

Perks:Wellness StipendClothing Allowance

Key Requirements

  • •3–5 years of retail or related industry leadership experience
  • •Working knowledge of MS Office (Word, Excel and Outlook)
  • •Extraordinary interpersonal and communication skills (verbal and written)
  • •Agile with the ability to handle multiple tasks in a changing environment
  • •Ability to lift, push, carry, and move up to 10–15KG, and stand and move for an entire shift
Experience:3-5 yearsRetail
Skills:CommunicationInterpersonal skillsCoachingTime managementAccountability
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn