Client Account Manager - GTB.MGN Pak - CIBG - PLM FI and NBFI.Corporate & Investment Banking Group-PAKCOE

Mashreq
Pakistan
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Client engagement","Relationship management","Risk awareness","Cross-functional coordination"]

Manage and protect a portfolio of FI and NBFI clients for cash management and trade finance transactions. Deepen client relationships through cross-selling and up-selling, improve utilization, and grow liabilities and transaction volumes. Drive client service excellence via regular engagement and quarterly reviews, coordinate with internal teams to streamline documentation and improve TAT, and monitor portfolio leakages to minimize attrition.

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FursaFursa
Mashreq
Mashreq
1 week ago

Client Account Manager - GTB.MGN Pak - CIBG - PLM FI and NBFI.Corporate & Investment Banking Group-PAKCOE

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Manage and protect a portfolio of FI and NBFI clients for cash management and trade finance transactions. Deepen client relationships through cross-selling and up-selling, improve utilization, and grow liabilities and transaction volumes. Drive client service excellence via regular engagement and quarterly reviews, coordinate with internal teams to streamline documentation and improve TAT, and monitor portfolio leakages to minimize attrition.
Location: Pakistan
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Support FI and NBFI clients as a dedicated account manager for cash and trade related transactions.
  • •Identify opportunities to cross-sell and up-sell cash and trade products to deepen client relationships.
  • •Deliver “Client Service Excellence” through active engagement, periodic account reviews, and quarterly client account reviews for top revenue clients.
  • •Coordinate with internal departments on transactional documentation/agreements to streamline transaction flows, improve client experience, and reduce TAT.
  • •Monitor client transactional activity to identify portfolio leakages and minimize attrition while protecting against operational risks, fraud, and compliance issues.

Key Requirements

Skills:Client engagementRelationship managementRisk awarenessCross-functional coordination

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
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