Teller

KeyCorp
United States
Workplace: OnsitePart timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Client service","Sales skills","Integrity","Time management","Teamwork"]

Provide excellent in-branch customer service by welcoming clients and handling accurate teller transactions. Listen for clients’ financial needs, resolve servicing issues, and transition customers to a banker for deeper financial wellness conversations. Ensure compliance with audit, security, and banking procedures, balance the cash drawer, and maintain product knowledge on fees and policies while participating in morning huddles and end-of-day debriefs.

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KeyCorp
KeyCorp
4 days ago

Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Provide excellent in-branch customer service by welcoming clients and handling accurate teller transactions. Listen for clients’ financial needs, resolve servicing issues, and transition customers to a banker for deeper financial wellness conversations. Ensure compliance with audit, security, and banking procedures, balance the cash drawer, and maintain product knowledge on fees and policies while participating in morning huddles and end-of-day debriefs.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Perform teller functions in an in-person branch setting with efficient, effective, and accurate transaction processing.
  • •Identify and resolve client servicing issues, escalating as needed.
  • •Listen for financial wellness opportunities during conversations and transition clients to a banker.
  • •Assist clients with financial goals using financial wellness tools and maintain knowledge of product guides, fees, and policies.
  • •Follow compliance, audit, and security procedures, balance the cash drawer, attend huddles/debriefs, and work Saturdays as directed.

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High School Diploma, GED, or equivalent business experience (required).
  • •Experience in a client service role (required).
  • •Experienced in cash handling (required).
  • •General understanding of PC with Windows-based applications and a calculator (required).
  • •Ability to follow compliance, audit, and security procedures while accurately balancing the cash drawer.
Experience:Client serviceCash handlingBanking
Education:High School
Skills:Client serviceSales skillsIntegrityTime managementTeamwork
Licenses:Notary License
Certifications:Notary License
Tech Stack:WindowsPCCalculator

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn