Sales Support Associate III

Tapestry
Pittsburgh
Workplace: OnsiteFull timeUSD 15 - 18.5 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Communication","Customer service","Attention to detail","Organizational skills","Multitasking"]

Provide warm, efficient customer service at the cash wrap and on a well-maintained sales floor, serving as a brand ambassador for Coach. Operate POS accurately, manage cash and media in line with policy, and support add-on sales, gift cards, and customer information capture where permitted. Handle receiving, shipments, stockroom organization, inventory replenishment, and visual merchandising updates while following Loss Prevention and housekeeping standards.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Provide warm, efficient customer service at the cash wrap and on a well-maintained sales floor, serving as a brand ambassador for Coach. Operate POS accurately, manage cash and media in line with policy, and support add-on sales, gift cards, and customer information capture where permitted. Handle receiving, shipments, stockroom organization, inventory replenishment, and visual merchandising updates while following Loss Prevention and housekeeping standards.
Location: Pittsburgh
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels and replenish the sales floor, executing visual merchandising updates and supporting sales floor activities as needed.

Pay and Benefits

Salary: USD 15 - 18.5 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of previous retail experience (cashier/stock/sales), preferably in luxury retail; a combination of education and experience will be considered.
  • •Knowledge of fashion trends and marketplace competition.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop, Mobile POS, and Internet; ability to use walkie talkie and read price/product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Ability to multitask in a fast-paced environment and provide excellent communication and customer service.
Experience:1+ yearsRetailLuxury retail
Skills:CommunicationCustomer serviceAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSCash register systemsIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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