Client Delivery Specialist, 12 months FTC

Informa
London
Workplace: HybridContractUSD 75,000 - 85,000 annuallyFunction: Transportation & Fleet OperationsEducation: bachelorsSkills: ["Communication","Organization","Reliability","Multi-tasking","Problem-solving"]

Own end-to-end client delivery for advertising products from kickoff through completion to ensure customer satisfaction. Coordinate receipt of online creative assets, capture customer soft goals, and manage post-sale changes and campaign updates. Partner with Sales, CSM, and Product Ops to communicate status, performance, and execution, while providing excellent customer service via phone and email. Support weekly revenue forecasting/recognition and month-end close tasks.

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FursaFursa
Informa
Informa
2 days ago

Client Delivery Specialist, 12 months FTC

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Last checked: 8 hours agoStatus: Live

Job Summary

Own end-to-end client delivery for advertising products from kickoff through completion to ensure customer satisfaction. Coordinate receipt of online creative assets, capture customer soft goals, and manage post-sale changes and campaign updates. Partner with Sales, CSM, and Product Ops to communicate status, performance, and execution, while providing excellent customer service via phone and email. Support weekly revenue forecasting/recognition and month-end close tasks.
Location: London
Workplace: Hybrid
Employment Type: Contract · 12 months
Job Function: Transportation & Fleet Operations
Seniority: Entry level

Key Responsibilities

  • •Coordinate receipt of online creative materials from agencies/advertisers to meet campaign creative deadlines.
  • •Build advertiser relationships to provide support, fulfill campaigns, and help build a loyal customer base.
  • •Communicate campaign status, performance, and execution with Sales, CSM, and Product Ops teams.
  • •Provide customer service by responding to inquiries by phone and email, and deliver order status/performance updates to Sales Reps.
  • •Process campaign changes, set expectations on impact and timing, and support revenue forecasting/recognition plus month-end close proof-of-delivery tasks.

Pay and Benefits

Salary: USD 75,000 - 85,000 annually
Perks:401kHealth InsuranceVisionDentalParental LeaveEsppWellness Stipend

Key Requirements

  • •B.A. or B.S. degree required.
  • •Excellent oral and written communication skills, including professional phone skills.
  • •Strong organizational skills with the ability to handle multiple deadlines, phone calls, and projects.
  • •Computer application literate with accurate data entry skills and strong problem-solving ability.
  • •Proven sales and client management abilities, preferably in the advertising and agency marketplace.
Education:Bachelor's
Skills:CommunicationOrganizationReliabilityMulti-taskingProblem-solving
Languages:English

Company Brief

Informa
Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1998
WebsiteLinkedIn