Dispatcher- Amarillo, TX

Atmos Energy
United States
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsExperience: 3+ yearsEducation: high_schoolSkills: ["Customer communication","Customer interactions","Independent decision-making","Time management","Collaboration"]

Plan, communicate, and dispatch work orders, emergency line locates, and pipeline encroachment locates to ensure timely responses to natural gas and other emergencies. Receive and respond to customer emergency calls, dispatch orders with caution, and maintain cross-department relationships to resolve customer needs efficiently. Exercise independent judgment under pressure, manage stringent deadlines, and support construction, service, compliance, and pipeline safety dispatch activities as directed.

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Atmos Energy
Atmos Energy
2 days ago

Dispatcher- Amarillo, TX

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Plan, communicate, and dispatch work orders, emergency line locates, and pipeline encroachment locates to ensure timely responses to natural gas and other emergencies. Receive and respond to customer emergency calls, dispatch orders with caution, and maintain cross-department relationships to resolve customer needs efficiently. Exercise independent judgment under pressure, manage stringent deadlines, and support construction, service, compliance, and pipeline safety dispatch activities as directed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Mid level

Key Responsibilities

  • •Plan, communicate, and dispatch work orders, emergency line locates, and pipeline encroachment locates to appropriate resources in a timely manner.
  • •Receive and respond to customer emergency calls and dispatch orders to ensure responsiveness for natural gas and other potential emergency situations.
  • •Maintain collaborative relationships across departments to support timely resolution of customer needs and respond to requests from customer service and field operations.
  • •Exercise independent decision-making in high-pressure situations, manage stringent deadlines, and process transactions within designated authority.
  • •Assist with construction, service, compliance orders, and pipeline safety items, including scheduling and dispatching enterprise construction crews to emergencies.

Pay and Benefits

Perks:Paid LeaveParental LeaveRetirementAnnual BonusEmployee AssistanceDisability PlansLife InsuranceHealth InsuranceDentalVisionLearning Budget

Key Requirements

  • •High school diploma (or equivalent) and three years of experience in customer service, customer call center, dispatch operations, or a closely related environment.
  • •Ability to communicate with internal and/or external customers to obtain and/or provide basic factual information.
  • •Ability to perform basic arithmetic (addition, subtraction, multiplication, and division).
  • •Computer skills for data entry and reference/retrieval tasks; preferred experience with billing and/or dispatching systems.
  • •Soft skills for customer interactions; position requires readiness for shift work and 24/7 operations.
Experience:3+ years
Education:High School
Skills:Customer communicationCustomer interactionsIndependent decision-makingTime managementCollaboration

Company Brief

Atmos Energy
Atmos Energy is a regulated natural gas utility that distributes and transports natural gas to millions of customers across multiple U.S. states. It operates pipeline, storage, and distribution infrastructure focused on safe and reliable energy delivery.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dallas, United States
Founded: 1906
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