Domu Technology Inc.

2 weeks ago

Quality Assurance Specialist Brazil

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Own the quality bar for AI agents handling live voice interactions for enterprise banks and insurers. Listen to real customer calls daily, score performance against clear criteria, and prevent subpar outcomes from reaching customers twice. Act as the source of truth in production by flagging compliance risks, tone issues, and failed conversations early, then translate recurring patterns into actionable findings and ensure fixes ship.

Location: São Paulo

Workplace: Hybrid

Employment Type: Full time

Job Function: QA, Test & Release Engineering

Seniority: Entry level

Key Responsibilities

•Own the quality bar by listening to calls and scoring them against defined criteria.
•Serve as the trusted source of truth on agent performance in production.
•Identify and flag compliance risks, tone problems, and failed conversations early.
•Translate recurring issues into clear, actionable improvements for the team.
•Follow up until fixes ship, driving issues to completion.

Pay and Benefits

Salary: USD 12,000 - 17,000 annually

Key Requirements

•Listen to real conversations and score calls against clear quality criteria.
•Catch what’s off during live interactions and ensure nothing subpar reaches customers twice.
•Flag compliance risks, tone issues, and failed conversations early to unblock engineers.
•Spot recurring failure patterns and turn vague feedback into actionable findings.
•Relentlessly follow up until identified fixes are shipped.

Skills:Attention to detailPattern-spottingDriving resultsCommunication

Eligibility

Nationality:US National

Company Brief

Domu Technology Inc.

Domu Technology Inc. builds an AI-powered hiring platform that automates candidate sourcing, screening, interviewing, and engagement workflows. Their tools aim to accelerate recruiting cycles, improve candidate matching, and help talent teams manage high volumes of applicants more efficiently.

Industry: HR Tech

Website

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Domu Technology Inc.

2 weeks ago

Quality Assurance Specialist Brazil

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: São Paulo

Workplace: Hybrid

Employment Type: Full time

Job Function: QA, Test & Release Engineering

Seniority: Entry level

Key Responsibilities

•Own the quality bar by listening to calls and scoring them against defined criteria.
•Serve as the trusted source of truth on agent performance in production.
•Identify and flag compliance risks, tone problems, and failed conversations early.
•Translate recurring issues into clear, actionable improvements for the team.
•Follow up until fixes ship, driving issues to completion.

Pay and Benefits

Salary: USD 12,000 - 17,000 annually

Key Requirements

•Listen to real conversations and score calls against clear quality criteria.
•Catch what’s off during live interactions and ensure nothing subpar reaches customers twice.
•Flag compliance risks, tone issues, and failed conversations early to unblock engineers.
•Spot recurring failure patterns and turn vague feedback into actionable findings.
•Relentlessly follow up until identified fixes are shipped.

Skills:Attention to detailPattern-spottingDriving resultsCommunication

Eligibility

Nationality:US National

Company Brief

Domu Technology Inc.

Industry: HR Tech

Website