Carvana

2 weeks ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, while ensuring safety through vehicle inspections and clean driving practices. Complete customer paperwork and enter detailed notes into the customer tracking system. Work rotating shifts across daytime windows, perform physically demanding loading/unloading tasks, and meet licensing and documentation requirements (notary and DOT medical card).

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles straight to customers’ doors using custom car haulers.
•Load/unload vehicles onto the hauler and inspect the hauler/vehicle to ensure safe to drive.
•Complete customer paperwork and add thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
•Work assigned shifts that rotate days off between weekdays and weekends.

Pay and Benefits

Salary: USD 19 - 22.5 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveLearning BudgetEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Ability to perform physically demanding tasks such as detailing vehicles and frequent loading/unloading of vehicles.
•Ability to walk/stand and sustain physical activity for extended periods (8+ hours).
•Must be able to read, write, speak, and understand English.
•Requires a valid driver’s license and passing a drug test; obtain a DOT Medical Card.

Experience:2+ years

Skills:Customer focusSelf-motivationTeamworkAttention to safety

Licenses:DOT Medical CardValid driver's license

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website

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Carvana

2 weeks ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles straight to customers’ doors using custom car haulers.
•Load/unload vehicles onto the hauler and inspect the hauler/vehicle to ensure safe to drive.
•Complete customer paperwork and add thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
•Work assigned shifts that rotate days off between weekdays and weekends.

Pay and Benefits

Salary: USD 19 - 22.5 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveLearning BudgetEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Ability to perform physically demanding tasks such as detailing vehicles and frequent loading/unloading of vehicles.
•Ability to walk/stand and sustain physical activity for extended periods (8+ hours).
•Must be able to read, write, speak, and understand English.
•Requires a valid driver’s license and passing a drug test; obtain a DOT Medical Card.

Experience:2+ years

Skills:Customer focusSelf-motivationTeamworkAttention to safety

Licenses:DOT Medical CardValid driver's license

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website