Applications Manager

Crh
Sheffield
Workplace: HybridFull timeFunction: IT Support & HelpdeskExperience: 5+ yearsSkills: ["Ownership","Detail-oriented","Stakeholder engagement","Calm troubleshooting","Proactive continuous improvement"]

Manage and configure a portfolio of SaaS and business applications that support Leviat corporate functions globally. You’ll own day-to-day application operations including user access/role configuration, workflow/rule/form setup, reporting/data extracts, and troubleshooting. Lead technical aspects of new applications and changes, coordinate with vendors and internal teams on incidents, upgrades, and releases, and ensure applications remain secure, reliable, cost-effective, and continuously improved through stakeholder engagement and operational governance.

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Crh
Crh
1 month ago

Applications Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Manage and configure a portfolio of SaaS and business applications that support Leviat corporate functions globally. You’ll own day-to-day application operations including user access/role configuration, workflow/rule/form setup, reporting/data extracts, and troubleshooting. Lead technical aspects of new applications and changes, coordinate with vendors and internal teams on incidents, upgrades, and releases, and ensure applications remain secure, reliable, cost-effective, and continuously improved through stakeholder engagement and operational governance.
Location: Sheffield
Workplace: Hybrid
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Entry level

Key Responsibilities

  • •Configure, administer, and support a portfolio of SaaS and business applications.
  • •Manage day-to-day application activities including user access/role configuration, workflow/rule/form configuration, reporting/data extracts, and troubleshooting.
  • •Act as escalation point for complex incidents and defects and coordinate fixes, patches, and upgrades with vendors and internal teams.
  • •Lead technical aspects of new business and SaaS applications, partnering with stakeholders to define requirements and configuration needs.
  • •Own application availability/performance and service processes, including incident/problem/change management and ongoing documentation/training.

Pay and Benefits

Perks:Annual LeaveHealth InsurancePensionLife AssuranceFree ParkingOptical VouchersFlexible WorkingEmployee Assistance

Key Requirements

  • •Degree in IT, Information Systems, Computer Science (or equivalent proven experience) in hands-on application support or application management.
  • •5+ years of practical experience supporting and configuring SaaS applications.
  • •Experience with user management, configuration, and functional support.
  • •Solid understanding of application support and change processes.
  • •Ability to engage effectively with both business users and technical teams.
Experience:5+ years
Education:
Skills:OwnershipDetail-orientedStakeholder engagementCalm troubleshootingProactive continuous improvement
Tech Stack:SSOMFASaaSAI

Company Brief

Crh
Global building materials business supplying aggregates, cement, asphalt, ready-mixed concrete, and construction products and services to the construction industry across Europe, North America and other markets.
Industry: Building Materials
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1970
WebsiteLinkedIn