Mozilla

1 week ago

Staff Program Manager, Trust & Safety

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Design and implement Trust & Safety and compliance initiatives across a portfolio of products, including trustworthy AI and marketplace integrity. Partner with product, engineering, legal, and policy teams to manage and optimize Trust & Safety programs covering policy implementation, content moderation, and regulatory compliance. Use data-driven frameworks to measure program effectiveness, mitigate user risks, stay ahead of emergent threats, and help build a safety-by-design culture at scale.

Location: Germany

Workplace: Remote

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Sr. Manager level

Key Responsibilities

•Manage Trust & Safety programs to reduce harmful experiences for users.
•Collaborate with cross-functional partners (Product, Engineering, Legal, and others) to identify and mitigate user safety risks.
•Apply data-driven frameworks to assess program effectiveness and improve outcomes aligned to business goals.
•Stay informed about industry best practices and emergent risks tied to new technology products and contexts.
•Implement safety and compliance initiatives across product areas, including policy implementation and regulatory compliance.

Pay and Benefits

Salary: EUR 74,000 - 99,000

Perks:Health InsuranceDentalVisionPensionHome OfficeLearning BudgetParental Leave

Key Requirements

•5+ years of experience in Trust & Safety operations or a related role.
•Familiarity with content moderation ecosystems, including policy implementation standards and scaled review systems.
•Experience using metrics, dashboards, or reporting to identify trends and improve outcomes.
•Ability to analyze and improve end-to-end Trust & Safety systems, including policies, review processes, and tooling.
•Strong understanding of online safety issues (data privacy, misinformation, fraud) and AI safety issues (fairness, accountability, transparency).

Experience:5+ yearsTrust and safety operationsContent moderationRegulatory complianceOnline safetyAI safety

Skills:Analytical thinkingProblem-solvingDecision-makingWritten communicationVerbal communication

Languages:English

Company Brief

Mozilla

Mozilla is a mission-driven organization that builds open-source internet products (notably the Firefox browser) and advocates for an open, private, and secure web through software, research, and community programs.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Nonprofit & NGO

Headquarters: San Francisco, United States

Founded: 1998

Glassdoor: 2.9

Website LinkedIn Glassdoor

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Mozilla

1 week ago

Staff Program Manager, Trust & Safety

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Germany

Workplace: Remote

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Sr. Manager level

Key Responsibilities

•Manage Trust & Safety programs to reduce harmful experiences for users.
•Collaborate with cross-functional partners (Product, Engineering, Legal, and others) to identify and mitigate user safety risks.
•Apply data-driven frameworks to assess program effectiveness and improve outcomes aligned to business goals.
•Stay informed about industry best practices and emergent risks tied to new technology products and contexts.
•Implement safety and compliance initiatives across product areas, including policy implementation and regulatory compliance.

Pay and Benefits

Salary: EUR 74,000 - 99,000

Perks:Health InsuranceDentalVisionPensionHome OfficeLearning BudgetParental Leave

Key Requirements

•5+ years of experience in Trust & Safety operations or a related role.
•Familiarity with content moderation ecosystems, including policy implementation standards and scaled review systems.
•Experience using metrics, dashboards, or reporting to identify trends and improve outcomes.
•Ability to analyze and improve end-to-end Trust & Safety systems, including policies, review processes, and tooling.
•Strong understanding of online safety issues (data privacy, misinformation, fraud) and AI safety issues (fairness, accountability, transparency).

Experience:5+ yearsTrust and safety operationsContent moderationRegulatory complianceOnline safetyAI safety

Skills:Analytical thinkingProblem-solvingDecision-makingWritten communicationVerbal communication

Languages:English

Company Brief

Mozilla

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Nonprofit & NGO

Headquarters: San Francisco, United States

Founded: 1998

Glassdoor: 2.9

Website LinkedIn Glassdoor