Honeywell

1 month ago

Director – GBS Business Relationship Management for Industrial Automation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Lead the Global Business Services (GBS) relationship with Industrial Automation clients, delivering value through strong partnerships, SLA/KPI governance, and strategic planning. Oversee issue resolution, feedback management, and continuous process improvements while coordinating cross-functional teams across geographies on a hybrid schedule.

Location: Charlotte

Workplace: Hybrid

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Sr. Director level

Key Responsibilities

•Act as primary liaison for SBG and regional leadership to manage escalations and high-impact issues
•Establish MOS for escalations and high-impact issues, including status reporting
•Coordinate CSAT surveys and follow-up actions with tower leaders
•Drive continuous improvement with GBS Towers, BAP, and Transformation teams
•Represent BRM in key GBS MOS and governance forums

Key Requirements

•Strong finance and domain expertise; solid understanding of core financial processes
•3–5 years Honeywell experience at SBG HQ and/or corporate level
•Bachelor’s degree in business, finance, or related field (MBA preferred)
•10+ years total finance experience
•Effective communication skills: Translate complex topics into clear business terms

Experience:10+ yearsFinanceIndustrial automationGBS

Education:Bachelor's

Skills:CommunicationRelationship buildingLeadershipProblem solvingStrategic thinking

Company Brief

Honeywell

Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 25B to 50B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 1906

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Honeywell

1 month ago

Director – GBS Business Relationship Management for Industrial Automation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Charlotte

Workplace: Hybrid

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Sr. Director level

Key Responsibilities

•Act as primary liaison for SBG and regional leadership to manage escalations and high-impact issues
•Establish MOS for escalations and high-impact issues, including status reporting
•Coordinate CSAT surveys and follow-up actions with tower leaders
•Drive continuous improvement with GBS Towers, BAP, and Transformation teams
•Represent BRM in key GBS MOS and governance forums

Key Requirements

•Strong finance and domain expertise; solid understanding of core financial processes
•3–5 years Honeywell experience at SBG HQ and/or corporate level
•Bachelor’s degree in business, finance, or related field (MBA preferred)
•10+ years total finance experience
•Effective communication skills: Translate complex topics into clear business terms

Experience:10+ yearsFinanceIndustrial automationGBS

Education:Bachelor's

Skills:CommunicationRelationship buildingLeadershipProblem solvingStrategic thinking

Company Brief

Honeywell

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 25B to 50B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 1906

Glassdoor: 3.8

Website LinkedIn Glassdoor