Senior User Experience Researcher

Whoop
Boston
Workplace: OnsiteFull timeUSD 90,000 - 130,000 annuallyFunction: Research & Scientific (R&D)Experience: 5+ yearsEducation: bachelorsSkills: ["Communication","Storytelling","Facilitation","Mentorship","Stakeholder alignment"]

Lead end-to-end user research for the Healthcare Product team, shaping how members understand their health data and take meaningful action. Plan studies, translate complex healthcare and product questions into qualitative and quantitative research, and synthesize findings into narratives, frameworks, and recommendations. Partner with Product Design, Product Management, Clinical, Regulatory, and Machine Learning Research to align stakeholders and drive member-centered outcomes across WHOOP.

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FursaFursa
Whoop
Whoop
3 weeks ago

Senior User Experience Researcher

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Last checked: 13 hours agoStatus: Live

Job Summary

Lead end-to-end user research for the Healthcare Product team, shaping how members understand their health data and take meaningful action. Plan studies, translate complex healthcare and product questions into qualitative and quantitative research, and synthesize findings into narratives, frameworks, and recommendations. Partner with Product Design, Product Management, Clinical, Regulatory, and Machine Learning Research to align stakeholders and drive member-centered outcomes across WHOOP.
Location: Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Lead end-to-end user research across the product development lifecycle, including study design, analysis, synthesis, and recommendations.
  • •Translate complex product and healthcare questions into actionable research plans using qualitative and quantitative methods.
  • •Partner with Product, Design, Data Science, Clinical, Regulatory, and Engineering to inform product strategy and deliver member-centered healthcare experiences.
  • •Synthesize research into compelling insights and frameworks that drive alignment and influence strategic decisions.
  • •Plan and manage multiple concurrent research initiatives and facilitate workshops/synthesis sessions to turn findings into actionable roadmaps.

Pay and Benefits

Salary: USD 90,000 - 130,000 annually
Equity and Bonus:Equity

Key Requirements

  • •Bachelor’s degree (or equivalent professional experience) in Human-Computer Interaction, Psychology, Cognitive Science, Anthropology, Sociology, User Experience Research, or a related field.
  • •5+ years conducting user research in product, healthcare, technology, or other customer-focused environments.
  • •Expertise in both generative and evaluative user research methods and knowing when to apply each.
  • •Proven ability facilitating workshops and synthesis sessions that enable cross-functional decision-making and alignment.
  • •Demonstrated communication and storytelling skills, tailoring research insights for audiences from individual contributors to senior leaders.
Experience:5+ yearsHealthcareDigital healthTechnologyCustomer-focused
Education:Bachelor's
Skills:CommunicationStorytellingFacilitationMentorshipStakeholder alignment
Tech Stack:AI tools

Company Brief

Whoop
Whoop designs and sells a subscription-based wearable fitness tracker and analytics platform that monitors recovery, strain, and sleep to optimize athletic performance and daily health for consumers and professional athletes.
Industry: Wearables
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Boston, United States
Founded: 2012
WebsiteLinkedIn