Twilio

1 week ago

Senior Program Manager, Disaster Recovery

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead Twilio’s enterprise disaster recovery (DR) management program, owning governance, planning, and execution to improve product and IT resilience. Drive risk reduction by integrating DR vulnerabilities, Service Readiness Framework findings, and exercise gaps into existing risk frameworks. Coordinate DR readiness through annual compliance updates, unified gamedays, quarterly technical tests, and audits against RTO/RPO targets, including vendor plan reviews and live disruption support.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Mid level

Key Responsibilities

•Lead the annual disaster recovery program plan development, review, and executive sign-off lifecycle for critical product and non-product systems.
•Integrate disaster recovery vulnerabilities, Service Readiness Framework (SRF) findings, and exercise gaps into risk frameworks to quantify and reduce operational risk.
•Author program updates, annual compliance metrics, and responses to internal and external audit findings.
•Partner across the organization to execute unified gamedays and quarterly technical tests, ensuring applications fail over predictably.
•Benchmark and audit recovery execution against RTO/RPO targets; convert playbooks into runnable procedures and serve as the technical DR authority during live disruptions.

Travel: Low travel

Pay and Benefits

Salary: USD 116,960 - 171,900 annually

Equity and Bonus:Equity

Perks:Health Insurance401kPaid LeavePersonal LeaveParental Leave

Key Requirements

•Active Certified Business Continuity Professional (CBCP) designation.
•Practical familiarity with cloud infrastructure platforms (AWS console operations), containerization ecosystems, database synchronization architectures, and centralized configuration directories.
•Proven experience leading technical response or recovery workflows during high-severity live outages alongside incident management teams.
•Exceptional verbal and written communication skills, including translating single points of failure into actionable risk metrics for senior security leadership.
•7+ years of dedicated technical disaster recovery program management experience in a cloud-native enterprise environment.

Experience:7+ yearsCloud-native enterpriseDisaster recovery

Skills:CommunicationRisk management

Certifications:Certified Business Continuity Professional (CBCP)

Languages:English

Tech Stack:AWSCloud infrastructureContainerizationDatabase synchronizationIncident managementRecovery Time Objectives (RTO)Recovery Point Objectives (RPO)

Company Brief

Twilio

Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.

Industry: API Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Glassdoor: 4.0

Website LinkedIn

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Twilio

1 week ago

Senior Program Manager, Disaster Recovery

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Mid level

Key Responsibilities

•Lead the annual disaster recovery program plan development, review, and executive sign-off lifecycle for critical product and non-product systems.
•Integrate disaster recovery vulnerabilities, Service Readiness Framework (SRF) findings, and exercise gaps into risk frameworks to quantify and reduce operational risk.
•Author program updates, annual compliance metrics, and responses to internal and external audit findings.
•Partner across the organization to execute unified gamedays and quarterly technical tests, ensuring applications fail over predictably.
•Benchmark and audit recovery execution against RTO/RPO targets; convert playbooks into runnable procedures and serve as the technical DR authority during live disruptions.

Travel: Low travel

Pay and Benefits

Salary: USD 116,960 - 171,900 annually

Equity and Bonus:Equity

Perks:Health Insurance401kPaid LeavePersonal LeaveParental Leave

Key Requirements

•Active Certified Business Continuity Professional (CBCP) designation.
•Practical familiarity with cloud infrastructure platforms (AWS console operations), containerization ecosystems, database synchronization architectures, and centralized configuration directories.
•Proven experience leading technical response or recovery workflows during high-severity live outages alongside incident management teams.
•Exceptional verbal and written communication skills, including translating single points of failure into actionable risk metrics for senior security leadership.
•7+ years of dedicated technical disaster recovery program management experience in a cloud-native enterprise environment.

Experience:7+ yearsCloud-native enterpriseDisaster recovery

Skills:CommunicationRisk management

Certifications:Certified Business Continuity Professional (CBCP)

Languages:English

Tech Stack:AWSCloud infrastructureContainerizationDatabase synchronizationIncident managementRecovery Time Objectives (RTO)Recovery Point Objectives (RPO)

Company Brief

Twilio

Industry: API Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Glassdoor: 4.0

Website LinkedIn