Coordinator, SMB Growth

Delivery Hero
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Marketing & GrowthSkills: ["Communication","Sales","Relationship-building","Teamwork","Adaptability"]

This entry-level sales role focuses on managing a portfolio of partner accounts for foodpanda within Delivery Hero. You’ll conduct outbound calls, pitch products, close deals, and service partners, hitting daily call targets and KPIs while building relationships and adapting to evolving processes in a telesales environment.

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Delivery Hero
Delivery Hero
4 months ago

Coordinator, SMB Growth

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Source: Company careers pageValidated by: Fursa AI
Last checked: 30 minutes agoStatus: Live
Reposted: similar role first listed 1 year ago

Job Summary

This entry-level sales role focuses on managing a portfolio of partner accounts for foodpanda within Delivery Hero. You’ll conduct outbound calls, pitch products, close deals, and service partners, hitting daily call targets and KPIs while building relationships and adapting to evolving processes in a telesales environment.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Entry level

Key Responsibilities

  • •Manage a portfolio of partner accounts and meet daily productivity targets for vendor sales calls to sell assigned products
  • •Hit set KPIs by being sales-minded and resourceful while engaging with partners
  • •Handle vendor objections according to guidelines and maintain CRM records of calls and sales
  • •Record calls, sales and other information accurately in the CRM tool and follow guidelines
  • •Stay active in company collaboration platform and respond to partner needs promptly

Key Requirements

  • •100% telesales role requiring outbound calls via digital tools for extended periods
  • •Open to fresh graduates, previous telesales experience a plus (max 1.5 years)
  • •Proficient in English; Cantonese reading/writing is a plus
  • •Strong relationship builder, target-oriented, resilient and a team player
  • •Fast learner, adaptable to changes in operational processes and requirements
Experience:Food deliveryE-commerce
Skills:CommunicationSalesRelationship-buildingTeamworkAdaptability
Languages:EnglishCantonese
Tech Stack:CRM

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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