Citizens Banker

Build lasting customer relationships as the face of the branch by providing trusted financial advice and recommendations across spending, saving, borrowing, and investing. Learn customers’ goals and offer tailored solutions such as home planning and credit card options. Use digital and mobile-first banking tools, collaborate with Wealth Management, Mortgage, and Business Banking partners, and make outbound calls to acquire customers and schedule checkups—while following all policies, cash-handling, and regulatory requirements.