Service Center Team Manager

Alfalaval
Kaohsiung
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 3+ yearsEducation: bachelorsSkills: ["Leadership","Result-driven","Work under pressure","Open communication","Strategic perspective"]

Lead and develop a high-performing Service Centre team by securing a strong QHSE culture, ensuring compliance with corporate governance and local legal requirements, and driving continuous improvement (ALPS/5S). Plan workshop activities, ensure technical documentation and service execution quality, manage resources and manpower, and track SCE utilization and P3S results against targets. Provide direction even remotely, implement KPIs, and manage change to meet new market demands.

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Alfalaval
Alfalaval
1 day ago

Service Center Team Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead and develop a high-performing Service Centre team by securing a strong QHSE culture, ensuring compliance with corporate governance and local legal requirements, and driving continuous improvement (ALPS/5S). Plan workshop activities, ensure technical documentation and service execution quality, manage resources and manpower, and track SCE utilization and P3S results against targets. Provide direction even remotely, implement KPIs, and manage change to meet new market demands.
Location: Kaohsiung
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Secure a strong QHSE culture and ensure compliance with corporate governance, HSE policy, and local legal requirements.
  • •Drive ALPS continuous improvement and implement 5S with the team.
  • •Lead and support service execution, including daily workshop activity planning and optimized resource utilization.
  • •Ensure technical file and job execution documentation is implemented and maintained.
  • •Lead service centres (Douliu/Dafa) regionally, manage resources/manpower and KPIs, and provide direction to the team even remotely.

Key Requirements

  • •Degree in Electrical & Mechanical Engineering or Chemical Engineering, or equivalent experience.
  • •More than 3 years’ experience in a management role with service experience.
  • •Experience in factory management or improvement, e.g., 5S.
  • •Fluent English (reading, writing, oral).
  • •Strong ability to lead results and work effectively under pressure.
Experience:3+ yearsServiceManagementFactory managementContinuous improvement
Education:Bachelor's in Electrical & Mechanical Engineering or Chemical Engineering
Skills:LeadershipResult-drivenWork under pressureOpen communicationStrategic perspective
Languages:English
Tech Stack:ALPS5SQHSEKPIsP3S

Company Brief

Alfalaval
Designs and manufactures heat transfer, separation and fluid handling equipment and systems for industries including energy, food, water, marine and wastewater to improve productivity, energy efficiency and environmental performance.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Lund, Sweden
Founded: 1883
WebsiteLinkedIn