TikTok LIVE - AI Data Operation Specialist

TikTok
Singapore
Full timeFunction: Data Science & Machine LearningExperience: 3+ yearsEducation: bachelorsSkills: ["Analytical thinking","High ownership","Cross-functional collaboration","Critical thinking","Problem-solving"]

Lead quality initiatives for TikTok LIVE content moderation by partnering with BPO teams and using analytics to benchmark performance. Handle labeling across queues, extract trends and actionable insights from moderation data, and support project teams with quality evaluation. Train and improve models using labeled datasets and reinforcement learning, including data preparation and iteration. Own quality artifacts for the moderation scope and drive continuous process improvement.

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FursaFursa
TikTok
TikTok
8 hours ago

TikTok LIVE - AI Data Operation Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Lead quality initiatives for TikTok LIVE content moderation by partnering with BPO teams and using analytics to benchmark performance. Handle labeling across queues, extract trends and actionable insights from moderation data, and support project teams with quality evaluation. Train and improve models using labeled datasets and reinforcement learning, including data preparation and iteration. Own quality artifacts for the moderation scope and drive continuous process improvement.
Location: Singapore
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Ensure high-quality content benchmarking across BPO teams, including onboarding, training, policy clarifications, calibrations, and arbitration.
  • •Manage content labeling for specific queues, analyze labeled content for trends, and support quality evaluation initiatives with actionable insights.
  • •Train and improve models using large labeled datasets, including data preparation, cleaning, iterative training, reinforcement learning, testing, and fine-tuning.
  • •Analyze moderation and labeling data across multiple queues to identify process/market trends and provide supporting data for impact analysis and solution planning.
  • •Maintain and generate quality artifacts for the content moderation scope, using tools and technologies to improve individual and team output quality.

Key Requirements

  • •3+ years of experience in AI data operations using AI/ML for content quality management or related analytics roles, preferably in tech or platform moderation environments.
  • •Bachelor’s degree in Business, Data Science, Computer Science, Information Technology, Communications, or a related field.
  • •Proficiency in data analysis and visualization tools such as Excel, Tableau, or Power BI.
  • •Basic understanding of machine learning concepts and Large Language Models (LLMs).
  • •Strong ability to analyze complex datasets, identify patterns, and generate actionable insights.
Experience:3+ yearsAI data operationsAI/MLContent moderationTechDigital contentPlatform moderation
Education:Bachelor's in Business, Data Science, Computer Science, Information Technology, Communications, or a related field
Skills:Analytical thinkingHigh ownershipCross-functional collaborationCritical thinkingProblem-solving
Tech Stack:ExcelTableauPower BILarge Language Models (LLMs)Machine learningReinforcement learningRLHF

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn