Salesforce

3 weeks ago

Customer Success Manager - French speaker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Partner with customers to accelerate business value and improve returns on their Salesforce investment. Use Salesforce’s Customer Success Methodology to understand goals, recommend solutions, and guide adoption through a comprehensive adoption path. Build executive-level relationships across IT and business stakeholders, demonstrate hands-on Salesforce product knowledge, proactively manage risks, and communicate technical updates that impact customer outcomes.

Location: Dublin

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Use the Customer Success Methodology to understand customer goals and provide recommendations to achieve business and technology objectives.
•Develop and evangelize knowledge of customers’ Salesforce implementations and promote capabilities across Salesforce Clouds.
•Guide customers on organizational strategy, governance, and organizational change processes based on their needs.
•Apply hands-on Salesforce product knowledge to customer priorities, roadmap, and adoption plans.
•Proactively identify customer risks, build mitigation plans, and communicate relevant technical product changes, outages, and end-of-life updates.

Key Requirements

•7-10 years of relevant industry expertise.
•In-depth knowledge in one or more lines of business, including a specific cloud or industry.
•Strong consulting skills and proven results as a Trusted Advisor to drive customer business value.
•Ability to lead influential C-level conversations, facilitate difficult discussions, and handle objections.
•Fluency in French & English is required.

Experience:7-10 yearsCustomer successCRMAI

Skills:ConsultingTrusted advisorExecutive communicationRelationship buildingRisk managementProblem-solvingObjection handling

Languages:FrenchEnglish

Tech Stack:SalesforceAgentforceAI CRMAI

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

3 weeks ago

Customer Success Manager - French speaker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Dublin

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Use the Customer Success Methodology to understand customer goals and provide recommendations to achieve business and technology objectives.
•Develop and evangelize knowledge of customers’ Salesforce implementations and promote capabilities across Salesforce Clouds.
•Guide customers on organizational strategy, governance, and organizational change processes based on their needs.
•Apply hands-on Salesforce product knowledge to customer priorities, roadmap, and adoption plans.
•Proactively identify customer risks, build mitigation plans, and communicate relevant technical product changes, outages, and end-of-life updates.

Key Requirements

•7-10 years of relevant industry expertise.
•In-depth knowledge in one or more lines of business, including a specific cloud or industry.
•Strong consulting skills and proven results as a Trusted Advisor to drive customer business value.
•Ability to lead influential C-level conversations, facilitate difficult discussions, and handle objections.
•Fluency in French & English is required.

Experience:7-10 yearsCustomer successCRMAI

Skills:ConsultingTrusted advisorExecutive communicationRelationship buildingRisk managementProblem-solvingObjection handling

Languages:FrenchEnglish

Tech Stack:SalesforceAgentforceAI CRMAI

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor