Customer Service Advisor

Oversee the end-to-end customer ordering process for assigned accounts, acting as Huntsman’s key contact from order receipt through delivery. Handle orders, returns, cancellations, quotes, documentation requests, and escalations, while applying business rules and maintaining accurate master data. Partner with Finance, Supply Chain Planning, and Logistics to resolve order blocks, manage delivery creation and tracking in SAP, and contribute to customer service metrics in a fast-paced, high-deadline environment.