Visa

1 week ago

Director, Client Relationship Management – Japan

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Oversee sales and account management for one of Japan’s largest acquiring clients, driving acquiring initiatives including Transit, SMB acceptance, merchant Token, and Click to Pay. Serve as a trusted advisor and client advocate, build account-level strategies for sustainable revenue growth, and lead quarterly business reviews and executive meetings. Partner with cross-functional teams across Product, Value Added Services, Marketing, Client Support, Visa Consulting & Analytics, and Legal to deliver tailored solutions and capture new business opportunities.

Location: Tokyo

Workplace: Hybrid

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Oversee sales and account management, holding commercial responsibility for advancing acquiring initiatives such as Transit, SMB acceptance, merchant Token, and Click to Pay.
•Cultivate relationships with key decision-makers and influencers, delivering strategic guidance to maximize business opportunities.
•Develop and execute account-level strategies for revenue management, focusing on sustainable growth and business impact.
•Identify and capture new business areas (e.g., SMEs and transit solutions) and help establish future-proof acceptance solutions.
•Lead monthly/quarterly business reviews and executive meetings, serving as the single point of contact for client-related matters across functions, markets, and regions.

Key Requirements

•10+ years of work experience with a Bachelor’s Degree, or 8+ years with an Advanced Degree (e.g., Masters/MBA/JD/MD), or 3+ years with a PhD.
•12+ years of experience in the payments industry (or a relevant sector) and a proven track record of high performance.
•Strong proficiency in both English and Japanese, including exceptional verbal and written communication for formal business collaboration.
•Deep knowledge of the acquiring landscape, including EMV technology, Token, Transit, and merchant infrastructure for face-to-face and e-commerce.
•Strong negotiation skills with demonstrated experience in sales, business development, or product management, plus a client-first mindset.

Experience:10+ yearsPaymentsE-commerceAcquiring

Education:Bachelor's in business management or related field

Skills:Client-first mindsetNegotiationStrategic guidanceCross-functional collaborationBias for action

Languages:EnglishJapanese

Tech Stack:EMVTokenTransitAuthorizationClearingChargebackUI/UX

Company Brief

Visa

Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1958

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Visa

1 week ago

Director, Client Relationship Management – Japan

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Tokyo

Workplace: Hybrid

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Oversee sales and account management, holding commercial responsibility for advancing acquiring initiatives such as Transit, SMB acceptance, merchant Token, and Click to Pay.
•Cultivate relationships with key decision-makers and influencers, delivering strategic guidance to maximize business opportunities.
•Develop and execute account-level strategies for revenue management, focusing on sustainable growth and business impact.
•Identify and capture new business areas (e.g., SMEs and transit solutions) and help establish future-proof acceptance solutions.
•Lead monthly/quarterly business reviews and executive meetings, serving as the single point of contact for client-related matters across functions, markets, and regions.

Key Requirements

•10+ years of work experience with a Bachelor’s Degree, or 8+ years with an Advanced Degree (e.g., Masters/MBA/JD/MD), or 3+ years with a PhD.
•12+ years of experience in the payments industry (or a relevant sector) and a proven track record of high performance.
•Strong proficiency in both English and Japanese, including exceptional verbal and written communication for formal business collaboration.
•Deep knowledge of the acquiring landscape, including EMV technology, Token, Transit, and merchant infrastructure for face-to-face and e-commerce.
•Strong negotiation skills with demonstrated experience in sales, business development, or product management, plus a client-first mindset.

Experience:10+ yearsPaymentsE-commerceAcquiring

Education:Bachelor's in business management or related field

Skills:Client-first mindsetNegotiationStrategic guidanceCross-functional collaborationBias for action

Languages:EnglishJapanese

Tech Stack:EMVTokenTransitAuthorizationClearingChargebackUI/UX

Company Brief

Visa

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1958

Glassdoor: 3.8

Website LinkedIn Glassdoor