IT Intern (Remote MEX)

Directive
Mexico City, Puebla, Tijuana, Guadalajara, Mexico
Workplace: RemoteInternshipFunction: Healthcare (Clinical, Medical, Wellness)Skills: ["Organizational skills","Attention to detail","Prioritization","Time management","Communication"]

Support the IT team by handling user onboarding/offboarding and maintaining access across tools like Google Workspace, Slack, Zoom, Krisp, and LastPass. Help track IT hardware/software assets, manage inventory and licenses, and route IT tickets for password resets, app installs, and user changes. Assist with updating IT documentation and how-to guides in Notion, plus provide general administrative support such as shipping labels.

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FursaFursa
Directive
Directive
1 month ago

IT Intern (Remote MEX)

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Last checked: 2 hours agoStatus: Live

Job Summary

Support the IT team by handling user onboarding/offboarding and maintaining access across tools like Google Workspace, Slack, Zoom, Krisp, and LastPass. Help track IT hardware/software assets, manage inventory and licenses, and route IT tickets for password resets, app installs, and user changes. Assist with updating IT documentation and how-to guides in Notion, plus provide general administrative support such as shipping labels.
Location: Mexico City, Puebla, Tijuana, Guadalajara, Mexico
Workplace: Remote
Employment Type: Internship
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Intern level

Key Responsibilities

  • •Assist with user onboarding/offboarding, adding and removing users across Google Workspace, Krisp, Zoom, Slack, and LastPass.
  • •Support inventory and asset tracking by managing hardware/software assets and maintaining accurate records of equipment and licenses.
  • •Handle IT ticket management including password resets, app installations, and user changes in Slack channels; prioritize and route tickets as needed.
  • •Create and update how-to guides and IT documentation on the Notion IT page to keep internal resources clear and accessible.
  • •Provide administrative support such as creating shipping labels for IT-related shipments and supporting the IT team as needed.

Pay and Benefits

Perks:Health InsuranceDentalVisionDisability InsuranceLife InsuranceGym MembershipPaid HolidaysPaid LeaveBirthday OffParental Leave401k

Key Requirements

  • •Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field.
  • •Basic understanding of IT systems and tools such as Google Workspace, Slack, and Zoom.
  • •Strong organizational skills with attention to detail for managing assets and user changes.
  • •Ability to prioritize tasks and manage time effectively.
  • •Excellent written and verbal communication skills; familiarity with ticketing systems and Notion is a plus.
Education:
Skills:Organizational skillsAttention to detailPrioritizationTime managementCommunication
Tech Stack:Google WorkspaceKrispZoomSlackLastPassNotionPCMacLaptopTicketing systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Directive
Directive is a B2B performance marketing agency specializing in SEO, PPC, content, paid media, and RevOps to drive predictable revenue for enterprise and SaaS clients.
Industry: Consulting
Company Size: Medium (51 to 250 employees)
Growth: Established Company
Headquarters: Irvine, United States
Founded: 2014
Glassdoor
Glassdoor: 2.7
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