Manager, Business Services

AutoTrader.com
United States
Workplace: OnsiteFull timeUSD 74,000 - 111,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 11+ yearsEducation: high_schoolSkills: ["Communication","Customer service","Organizational skills","Multitasking","Leadership"]

Manage and coordinate office and departmental operations at a specified Cox location, including sales-record accuracy, sale-day workflow, staffing, training, and performance management. Oversee records, title processing, and customer transaction systems, ensuring compliance with DMV laws and IRS 8300 cash-handling procedures. Lead cross-department partnerships to improve processes, drive efficiency using KPIs, manage office budget and supplies, and uphold safety and customer-service standards.

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FursaFursa
AutoTrader.com
AutoTrader.com
10 hours ago

Manager, Business Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Manage and coordinate office and departmental operations at a specified Cox location, including sales-record accuracy, sale-day workflow, staffing, training, and performance management. Oversee records, title processing, and customer transaction systems, ensuring compliance with DMV laws and IRS 8300 cash-handling procedures. Lead cross-department partnerships to improve processes, drive efficiency using KPIs, manage office budget and supplies, and uphold safety and customer-service standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Manage daily administrative operations, including work priorities, scheduling, attendance policies, staffing levels, and problem resolution.
  • •Oversee sale day process and flow according to company policies.
  • •Recruit, select, orient, train, and supervise office staff; counsel/discipline and conduct performance appraisals.
  • •Analyze and improve office operations and procedures, including filing systems, requisitions, payroll time approvals, and reporting.
  • •Ensure customer payments and title processing are processed accurately and on time, complying with DMV laws and IRS 8300 cash-receipt procedures.

Pay and Benefits

Salary: USD 74,000 - 111,000 annually
Perks:Paid LeavePaid HolidaysWellness StipendHealth InsuranceDentalVision401kParental Leave

Key Requirements

  • •High School Diploma and 11 years of relevant experience, or Bachelor’s Degree and 7 years plus 1 year in a leadership role, or Master’s Degree and 5 years, or Ph.D and 2 years.
  • •3 years auction industry experience required.
  • •1–3 years of office management or supervisory experience required.
  • •Comprehensive knowledge of title & DMV laws and regulations; strong communication and interaction skills.
  • •Good computer/software knowledge including AS400 and Microsoft Office (Word, Excel, Outlook).
Experience:11+ yearsAuction industry
Education:High School
Skills:CommunicationCustomer serviceOrganizational skillsMultitaskingLeadership
Tech Stack:AS400Microsoft OfficeMicrosoft WordMicrosoft ExcelMicrosoft Outlook

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn