Fragrance Manager - Trafford, Manchester (Manchester, GB)

Sephora
Manchester
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Leadership","Organizational skills","Collaboration"]

Lead the fragrance department in-store by coaching Beauty Advisors to deliver exceptional service and memorable, personalized fragrance experiences. Drive sales performance through expert consultations, upselling, and cross-selling, while training the team on product knowledge and selling skills. Manage performance conversations, stay current on fragrance trends, and oversee fragrance operations including inventory accuracy, replenishment, and visual standards. Ensure compliance across loss prevention and health & safety.

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FursaFursa
Sephora
Sephora
2 days ago

Fragrance Manager - Trafford, Manchester (Manchester, GB)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead the fragrance department in-store by coaching Beauty Advisors to deliver exceptional service and memorable, personalized fragrance experiences. Drive sales performance through expert consultations, upselling, and cross-selling, while training the team on product knowledge and selling skills. Manage performance conversations, stay current on fragrance trends, and oversee fragrance operations including inventory accuracy, replenishment, and visual standards. Ensure compliance across loss prevention and health & safety.
Location: Manchester
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead, coach, and inspire Beauty Advisors to deliver exceptional service and memorable fragrance experiences.
  • •Deliver ongoing training in product knowledge, selling skills, and personalised consultations.
  • •Conduct performance check-ins, set clear goals, and support individual development plans.
  • •Exceed sales targets through expert consultations, relationship building, upselling, and cross-selling.
  • •Oversee fragrance operations including inventory accuracy, stock flow, replenishment, and visual standards.

Pay and Benefits

Perks:Employee DiscountPaid DayHoliday AllowanceWellness StipendCommission

Key Requirements

  • •Proven retail leadership experience with coaching, performance management, and team development.
  • •Deep understanding of fragrance trends, storytelling, and personalised consultation techniques.
  • •Commercial mindset with experience driving sales performance and delivering KPIs.
  • •Outstanding communication and interpersonal skills to build strong customer and team relationships.
  • •Experience managing employee relations processes when needed.
Experience:Retail
Skills:CommunicationInterpersonal skillsLeadershipOrganizational skillsCollaboration

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn