Relationship Manager

Discover Financial
United States
Workplace: OnsiteFull timeUSD 89,200 - 101,700 annuallyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Relationship building","Strategic thinking","Communication","Customer service","Analysis"]

Build and maintain strong relationships with 60–80 dealerships to support Capital One Auto Finance partnerships. Serve as the first point of contact for underwriting and funding issues, make outbound calls to drive dealership business, and analyze dealer territories to create strategies. Monitor monthly production goals, adjust plans as needed, and coordinate with outside sales managers and internal teammates to achieve operational alignment and targets.

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FursaFursa
Discover Financial
Discover Financial
1 month ago

Relationship Manager

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Last checked: 2 hours agoStatus: Live

Job Summary

Build and maintain strong relationships with 60–80 dealerships to support Capital One Auto Finance partnerships. Serve as the first point of contact for underwriting and funding issues, make outbound calls to drive dealership business, and analyze dealer territories to create strategies. Monitor monthly production goals, adjust plans as needed, and coordinate with outside sales managers and internal teammates to achieve operational alignment and targets.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Cultivate positive relationships with dealerships and support outside sales managers.
  • •Make outbound phone calls to dealers to capture business for COAF and take inbound calls to analyze dealer territory potential.
  • •Review underwriting structure for COAF and guide deals in-house for funding.
  • •Analyze territory production goals and create strategic deals and goals by phone to meet targets.
  • •Monitor progress throughout the month and adjust the plan as needed while partnering with peers for operational alignment.

Pay and Benefits

Salary: USD 89,200 - 101,700 annually

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of experience in financial services or at least 1 year of B2B sales experience.
  • •Preferred: 2+ years experience in auto finance.
  • •Preferred: 2+ years experience in customer relations.
  • •Preferred: 5+ years experience in customer service.
Experience:1+ yearsFinancial servicesB2B salesAuto financeCustomer relationsCustomer service
Education:High School
Skills:Relationship buildingStrategic thinkingCommunicationCustomer serviceAnalysis

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn