Onsite Support Technician

Provide on-premises support for collaboration technology at customer sites by setting up and breaking down conference spaces, performing preventative maintenance, and troubleshooting audio/video/presentation systems. Support networked devices, respond to customer needs in a timely and quality-conscious manner, and collaborate with the helpdesk and internal SIG teams. Create job-site documentation, deliver end-user training as needed, follow local safety standards, and travel to job sites based on customer requirements.