Zello

2 months ago

Senior Site Reliability Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Senior Site Reliability Engineer who owns the data tier reliability (MySQL, MongoDB, ScyllaDB, Elasticsearch, Redis) and contributes to monitoring, on-call, and cloud modernization, with a focus on performance, observability, incident response, and automation across production databases in a hybrid workplace.

Location: Austin

Workplace: Hybrid

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

•Design, deploy, and operate highly available MySQL and MongoDB clusters across cloud environments, including replication, sharding, backups, point-in-time recovery, upgrades, and disaster recovery
•Tune query performance, schema, and index strategy in collaboration with application engineers and push fixes upstream when applicable
•Extend observability stack (Prometheus, Loki, Tempo) to ensure data tier instrumentation matches the application tier
•Participate in the Platform on-call rotation, lead incident response for data-tier issues, and write postmortems to drive durable change
•Improve disaster recovery, security posture, and compliance for the database footprint (encryption, access control, audit logging, backup integrity)

Pay and Benefits

Perks:EquityFree SnacksSabbaticalTime Off

Key Requirements

•7+ years in SRE, DevOps, platform, infrastructure, or database reliability roles, with at least 3 years owning production databases
•BSc in Computer Science or equivalent practical experience
•Experience operating highly available MySQL and MongoDB in production at scale, including replication, sharding, backups, point-in-time recovery, and failover drills
•Proficiency in automation using Python, Go, or Bash for tooling and operators
•Experience with containerized workloads (Docker/Kubernetes) and major cloud providers (GCP preferred; AWS/Azure acceptable) and strong observability skills (Prometheus/OpenTelemetry, dashboards)

Experience:7+ years

Education:Bachelor's

Skills:PythonGoBashDockerKubernetesPrometheusOpenTelemetryGitSQLNoSQLMySQLMongoDBScyllaDBElasticsearchRedisLokiTempoAI tooling

Tech Stack:PythonGoBashDockerKubernetesPrometheusLokiTempoMySQLMongoDBScyllaDBElasticsearchRedisOpenTelemetryGitSQLCloudGCPAWSAzure

Company Brief

Zello

Provides a push-to-talk (PTT) voice messaging platform and real-time communication apps for frontline teams and communities, enabling instant voice communication over cellular and Wi-Fi networks.

Industry: SaaS

Company Size: Medium (51 to 250 employees)

Growth: Established Company

Headquarters: Austin, United States

Founded: 2007

Website LinkedIn

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Zello

2 months ago

Senior Site Reliability Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Austin

Workplace: Hybrid

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

•Design, deploy, and operate highly available MySQL and MongoDB clusters across cloud environments, including replication, sharding, backups, point-in-time recovery, upgrades, and disaster recovery
•Tune query performance, schema, and index strategy in collaboration with application engineers and push fixes upstream when applicable
•Extend observability stack (Prometheus, Loki, Tempo) to ensure data tier instrumentation matches the application tier
•Participate in the Platform on-call rotation, lead incident response for data-tier issues, and write postmortems to drive durable change
•Improve disaster recovery, security posture, and compliance for the database footprint (encryption, access control, audit logging, backup integrity)

Pay and Benefits

Perks:EquityFree SnacksSabbaticalTime Off

Key Requirements

•7+ years in SRE, DevOps, platform, infrastructure, or database reliability roles, with at least 3 years owning production databases
•BSc in Computer Science or equivalent practical experience
•Experience operating highly available MySQL and MongoDB in production at scale, including replication, sharding, backups, point-in-time recovery, and failover drills
•Proficiency in automation using Python, Go, or Bash for tooling and operators
•Experience with containerized workloads (Docker/Kubernetes) and major cloud providers (GCP preferred; AWS/Azure acceptable) and strong observability skills (Prometheus/OpenTelemetry, dashboards)

Experience:7+ years

Education:Bachelor's

Skills:PythonGoBashDockerKubernetesPrometheusOpenTelemetryGitSQLNoSQLMySQLMongoDBScyllaDBElasticsearchRedisLokiTempoAI tooling

Tech Stack:PythonGoBashDockerKubernetesPrometheusLokiTempoMySQLMongoDBScyllaDBElasticsearchRedisOpenTelemetryGitSQLCloudGCPAWSAzure

Company Brief

Zello

Provides a push-to-talk (PTT) voice messaging platform and real-time communication apps for frontline teams and communities, enabling instant voice communication over cellular and Wi-Fi networks.

Industry: SaaS

Company Size: Medium (51 to 250 employees)

Growth: Established Company

Headquarters: Austin, United States

Founded: 2007

Website LinkedIn