CS - EUV Software Technical Support Engineer - Tainan

ASML
Taiwan
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1-5 yearsEducation: mastersSkills: ["Communication","Troubleshooting","Problem-solving","Teamwork","Structured thinking"]

Join ASML’s Taiwan EUV Software Engineering group as a customer-focused engineer responsible for keeping software on ASML lithography products running smoothly. You’ll assist software actions, troubleshoot complex issues, review detailed software documentation, and communicate solutions to customers, collaborating with development teams to drive continuous improvements in a cutting-edge semiconductor environment.

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FursaFursa
ASML
ASML
3 months ago

CS - EUV Software Technical Support Engineer - Tainan

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 days agoStatus: Live

Job Summary

Join ASML’s Taiwan EUV Software Engineering group as a customer-focused engineer responsible for keeping software on ASML lithography products running smoothly. You’ll assist software actions, troubleshoot complex issues, review detailed software documentation, and communicate solutions to customers, collaborating with development teams to drive continuous improvements in a cutting-edge semiconductor environment.
Location: Taiwan
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Prepare, perform, and assist software actions on our products, e.g. installing/upgrading software.
  • •Review and understand complex software documentation.
  • •Troubleshooting of complex software issues on our products.
  • •Determine structural solutions to software issues from a service organization perspective.
  • •Participate in continuous improvement cycles with our development and engineering department.

Key Requirements

  • •Customer support experience (e.g. FAE)
  • •Basic Linux skills and computer network knowledge
  • •Background in software engineering or Unix/Linux system administration
  • •MSc in Computer Science or equivalent
  • •1-5 years of experience in the semiconductor industry preferred
Experience:1-5 yearsSemiconductorEUVLithographySoftware engineering
Education:Master's in Computer ScienceUniversity level (MSc)
Skills:CommunicationTroubleshootingProblem-solvingTeamworkStructured thinking
Tech Stack:LinuxUnixSoftware

Company Brief

ASML
Designs and manufactures advanced photolithography systems for the semiconductor industry, enabling production of integrated circuits at leading-edge process nodes for global chipmakers.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Veldhoven, Netherlands
Founded: 1984
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn