Sr. Analyst/Deviation Management & Continuous Improvement (Emiratized Role)

e&
Dubai
Workplace: OnsitePart timeFunction: Industrial, Process & Manufacturing EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Stakeholder alignment","Process improvement","Analytical thinking","Attention to detail"]

Validate process performance dashboards and conduct internal audits to ensure procedural efficiency and effective controls. Drive cross-functional operational governance by developing policies, processes, and guidelines, identifying and resolving deviations from established standards. Lead continuous improvement initiatives, define SLAs and KPIs, and produce monthly performance reports with actionable recommendations. Monitor improvement project progress, address process gaps, and build a lessons-learned knowledge library for stakeholders.

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FursaFursa
e&
e&
1 day ago

Sr. Analyst/Deviation Management & Continuous Improvement (Emiratized Role)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Validate process performance dashboards and conduct internal audits to ensure procedural efficiency and effective controls. Drive cross-functional operational governance by developing policies, processes, and guidelines, identifying and resolving deviations from established standards. Lead continuous improvement initiatives, define SLAs and KPIs, and produce monthly performance reports with actionable recommendations. Monitor improvement project progress, address process gaps, and build a lessons-learned knowledge library for stakeholders.
Location: Dubai
Workplace: Onsite
Employment Type: Part time
Job Function: Industrial, Process & Manufacturing Engineering
Seniority: Mid level

Key Responsibilities

  • •Validate process performance dashboards and conduct internal audits to ensure procedural efficiency and control effectiveness.
  • •Develop and implement cross-functional policies, processes, procedures, and guidelines to strengthen operational governance.
  • •Identify and manage deviations from established processes, ensuring timely resolution and alignment with organizational standards.
  • •Lead continuous improvement initiatives, define SLAs and KPIs, and analyze metrics to propose actionable solutions.
  • •Prepare monthly performance reports, monitor improvement project progress, address process gaps, and create a lessons-learned library.

Key Requirements

  • •Bachelor’s degree in Engineering.
  • •Minimum 3 years of experience in Quality Management, Performance Management, Internal Auditing, Operational Governance, or Continuous Improvement.
  • •Experience validating processes and monitoring procedural efficiency and control effectiveness.
  • •Ability to identify deviations from established processes and ensure timely resolution.
  • •Ability to define and align SLAs and KPIs with stakeholders and report on performance metrics.
Experience:3+ yearsQuality managementPerformance managementInternal auditingOperational governanceContinuous improvement
Education:Bachelor's
Skills:Stakeholder alignmentProcess improvementAnalytical thinkingAttention to detail

Company Brief

e&
Emirates Telecommunications (Etisalat, now e&) is a UAE-based multinational telecom operator providing mobile, fixed-line, broadband, IPTV and digital services across the Middle East, Africa and Asia, with extensive infrastructure and enterprise solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1976
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Glassdoor: 3.7
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