Counter Manager Pandora @ Macy's Florida Mall (Orlando, FL, US)

Pandora Group
Orlando
Workplace: OnsiteFull timeFunction: SalesSkills: ["Leadership","Coaching","Communication","Analytical thinking","Recruiting"]

Lead a Pandora Shop-in-Shop counter experience at Macy’s by managing daily sales floor operations, coaching Part-Time Sales Leads and Sales Associates, and driving comp sales, transaction, and loyalty goals. Own weekly scheduling, inventory control (replenishment, cycle counts, backstock accuracy), loss prevention, and brand/visual merchandising standards. Ensure Pandora and Macy’s compliance across operational, POS, and security practices while supporting hiring needs with the District Sales Manager.

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Pandora Group
Pandora Group
23 hours ago

Counter Manager Pandora @ Macy's Florida Mall (Orlando, FL, US)

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead a Pandora Shop-in-Shop counter experience at Macy’s by managing daily sales floor operations, coaching Part-Time Sales Leads and Sales Associates, and driving comp sales, transaction, and loyalty goals. Own weekly scheduling, inventory control (replenishment, cycle counts, backstock accuracy), loss prevention, and brand/visual merchandising standards. Ensure Pandora and Macy’s compliance across operational, POS, and security practices while supporting hiring needs with the District Sales Manager.
Location: Orlando
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Fully immerse in Pandora’s brand, culture, and product to deliver exceptional customer experiences.
  • •Lead sales on the sales floor to achieve and surpass comp sales and transaction targets.
  • •Coach and manage a team of Part-Time Sales Leads and Sales Associates, including sales coaching and brand standards training.
  • •Manage weekly scheduling aligned with peak sales hours and payroll efficiency.
  • •Ensure operational excellence: inventory management, visual merchandising audits, and compliance with Pandora and Macy’s policies, security, POS, and loss prevention practices.

Pay and Benefits

Perks:401kHealth InsuranceDentalVisionPaid LeavePaid Holidays

Key Requirements

  • •Minimum of 3 years’ experience as a Sales Lead, Assistant Manager, or equivalent supervisory role in fast-paced retail.
  • •Drive and exceed counter sales goals, including comp sales and transaction targets.
  • •Train, coach, and inspire Part-Time Sales Associates and Sales Leads, with ongoing performance feedback and coaching.
  • •Manage weekly scheduling for peak coverage and oversee inventory operations (replenishment, cycle counts, backstock accuracy) and loss prevention.
  • •Proficiency with Microsoft Office 365 Suite, KWI, POS systems, and applicant tracking systems.
Experience:Fast-paced retail
Skills:LeadershipCoachingCommunicationAnalytical thinkingRecruiting
Tech Stack:Microsoft Office 365KWIPOS systemsApplicant tracking systems

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website