WSP

3 weeks ago

Associate Director Service Charge and Insurance Audit (WSP GL Hearn)

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Last checked: 28 minutes agoStatus: Live

Job Summary

Provide bespoke service charge and insurance advice to major occupier clients, supporting weekly/monthly KPI reporting and ad-hoc requests. Monitor client filing mailboxes, assign actions via databases, request documents, and resolve queries from clients and property stakeholders. Analyze documents and challenge received costs to protect profitability and stakeholder confidence. Grow and manage your client base while integrating with WSP GL Hearn retail service lines to generate business.

Location: Bristol

Workplace: Hybrid

Employment Type: Full time

Job Function: Insurance & Actuarial

Seniority: Director level

Key Responsibilities

•Provide bespoke advice to major occupier clients on service charges and insurance.
•Monitor client mailboxes and filing systems, assign actions via databases, request documents, and handle client queries.
•Meet client KPI and reporting requirements, including weekly and monthly reports and ad-hoc requests.
•Analyze documents and challenge costs received from clients to support profitability and controlled expenditure.
•Manage and grow your own client base and case load while integrating with WSP GL Hearn retail service lines and supporting tender preparation and business generation.

Pay and Benefits

Perks:Remote WorkGym Membership

Key Requirements

•Detailed knowledge of service charge statements and case law.
•MRICS qualified.
•Good general surveying and property or asset management skills.
•Commercially astute with an entrepreneurial attitude to business development.
•Ability to work autonomously, coordinate tasks to meet deadlines, and demonstrate exceptional attention to detail.

Skills:AutonomyAttention to detailTask coordinationRelationship buildingClient focus

Certifications:MRICS

Tech Stack:WordExcelMS OutlookDatabases

Company Brief

WSP

Global professional services firm providing engineering, consulting, and technical services across infrastructure, environment, buildings, transportation, and energy sectors for public- and private-sector clients worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Montreal, Canada

Founded: 1959

Website LinkedIn

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WSP