Online Live Chat

Qureos
Anywhere
Workplace: RemotePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Written communication","Typing","Multitasking","Organization","Customer focus"]

Join a remote customer support team as an Online Live Chat Representative, helping customers through written live chat. You’ll answer questions, provide accurate product and service information, resolve routine inquiries, and escalate complex issues as needed. The role includes paid training and focuses on maintaining detailed interaction records and meeting quality and response-time standards.

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FursaFursa
Qureos
Qureos
2 weeks ago

Online Live Chat

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Join a remote customer support team as an Online Live Chat Representative, helping customers through written live chat. You’ll answer questions, provide accurate product and service information, resolve routine inquiries, and escalate complex issues as needed. The role includes paid training and focuses on maintaining detailed interaction records and meeting quality and response-time standards.
Location: Anywhere
Workplace: Remote
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Respond to customer inquiries through live chat professionally and in a timely manner.
  • •Provide accurate information about products, services, and company policies.
  • •Resolve routine customer concerns or escalate complex issues when needed.
  • •Maintain detailed and accurate records of customer interactions.
  • •Collaborate with team members to ensure exceptional customer service and meet quality/response-time standards.

Pay and Benefits

Perks:Health InsurancePaid LeavePaid TrainingRemote Work

Key Requirements

  • •High school diploma or equivalent.
  • •Previous customer service, administrative, receptionist, cashier, retail, or clerical experience is a plus.
  • •Strong written communication and typing skills.
  • •Basic computer proficiency and ability to multitask.
  • •Ability to work independently in a remote environment.
Education:High School
Skills:Written communicationTypingMultitaskingOrganizationCustomer focus

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn