Citizens Teller Part Time

Citizens Bank
United States
Workplace: OnsitePart timeUSD 21 - 25.48 hourlyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Listening","Communication","Problem-solving","Customer service","Multitasking"]

Greet customers in branch lobbies and help them complete simple transactions using digital tools like mobile apps and ATMs. Provide personalized advice and solutions based on Citizens products, educating customers and routing complex needs to bankers. Follow all financial policies, cash-handling procedures, and state/local regulations while delivering exceptional, customer-centric service across branch hours, including evenings and weekends.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Teller Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Greet customers in branch lobbies and help them complete simple transactions using digital tools like mobile apps and ATMs. Provide personalized advice and solutions based on Citizens products, educating customers and routing complex needs to bankers. Follow all financial policies, cash-handling procedures, and state/local regulations while delivering exceptional, customer-centric service across branch hours, including evenings and weekends.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Greet customers in branch lobbies and assist with simple transactions.
  • •Demonstrate and support use of the mobile app and ATMs to complete transactions.
  • •Provide personalized advice and connect customers to bankers for next steps.
  • •Follow cash-handling procedures and comply with financial policies, state and local laws, and regulations.
  • •Respond to customer questions and concerns while maintaining exceptional, customer-centric service.

Pay and Benefits

Salary: USD 21 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid LeaveParental LeaveWellness Stipend

Key Requirements

  • •High school degree or GED.
  • •Minimum 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum 1 year of demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills to ask questions, identify needs, and build long-term customer relationships.
  • •Comfortable using digital technology and ability to work branch hours, including weekends and evenings.
Experience:1+ years
Education:High School
Skills:ListeningCommunicationProblem-solvingCustomer serviceMultitasking
Languages:US
Tech Stack:Mobile appATMsDigital payments

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website