13 hours ago

TikTok Shop - Customer Solutions Engineer, Apps and API

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Own customer integrations for TikTok Shop by designing API-based solutions for diverse business scenarios. Partner with merchants and ISVs to guide implementation, troubleshoot issues, and optimize performance. Create standardized architectures and best practices, assess integration feasibility for new features, and collaborate with product, engineering, and ecosystem teams. Support pre-sales and post-sales technical consultation while advocating TikTok Shop API solutions through training and developer community engagement.

Location: Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Gain deep understanding of TikTok Shop API capabilities and ecosystem to design tailored integration solutions.
•Collaborate with merchants, ISVs, and partner technical teams to guide API integration implementation and performance optimization.
•Develop and maintain standardized solution architectures, reference designs, and best practice documentation to drive adoption.
•Evaluate integration feasibility for new product features and provide optimization recommendations.
•Provide technical consultation in pre-sales and post-sales, including solution review and technical troubleshooting to ensure high-quality delivery.

Key Requirements

•Bachelor’s degree or above in Computer Science, Software Engineering, Information Systems, or related fields.
•3+ years of experience in technical solution design, solution engineering, or pre-sales engineering, preferably in e-commerce platforms or SaaS products.
•Proficiency in RESTful API design and debugging, with a solid understanding of data structures and system architecture.
•Experience integrating with e-commerce, ERP, OMS, PIM, or WMS systems.
•Strong business acumen to translate complex business requirements into practical technical solutions.

Experience:E-commerceSaaS

Education:Bachelor's in Computer Science, Software Engineering, Information Systems (or related field)

Skills:Cross-functional collaborationClient communicationBusiness acumenProblem-solvingStakeholder managementFast learning

Tech Stack:TikTok Shop APIRESTful APIAPI integrationERPOMSPIMWMS

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

13 hours ago

TikTok Shop - Customer Solutions Engineer, Apps and API

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Gain deep understanding of TikTok Shop API capabilities and ecosystem to design tailored integration solutions.
•Collaborate with merchants, ISVs, and partner technical teams to guide API integration implementation and performance optimization.
•Develop and maintain standardized solution architectures, reference designs, and best practice documentation to drive adoption.
•Evaluate integration feasibility for new product features and provide optimization recommendations.
•Provide technical consultation in pre-sales and post-sales, including solution review and technical troubleshooting to ensure high-quality delivery.

Key Requirements

•Bachelor’s degree or above in Computer Science, Software Engineering, Information Systems, or related fields.
•3+ years of experience in technical solution design, solution engineering, or pre-sales engineering, preferably in e-commerce platforms or SaaS products.
•Proficiency in RESTful API design and debugging, with a solid understanding of data structures and system architecture.
•Experience integrating with e-commerce, ERP, OMS, PIM, or WMS systems.
•Strong business acumen to translate complex business requirements into practical technical solutions.

Experience:E-commerceSaaS

Education:Bachelor's in Computer Science, Software Engineering, Information Systems (or related field)

Skills:Cross-functional collaborationClient communicationBusiness acumenProblem-solvingStakeholder managementFast learning

Tech Stack:TikTok Shop APIRESTful APIAPI integrationERPOMSPIMWMS

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn