Application Admin, Sales & Partnerships (Salesforce)

Thumbtack
Ontario
Workplace: RemoteFull timeFunction: Business Development & PartnershipsExperience: 3-5 yearsSkills: ["Communication","Collaboration","Problem-solving","Technical documentation","Stakeholder management"]

Lead the development, deployment, and management of AI agents and automated workflows across Thumbtack’s internal tool stack to support go-to-market teams. Optimize cross-platform processes for lead management, forecasting, and partner enablement using Salesforce, Pardot, and middleware. Collaborate with Product and Engineering to design integrations and scalable backend systems, delivering MVPs for AI-driven tooling in a fast-paced environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Thumbtack
Thumbtack
3 months ago

Application Admin, Sales & Partnerships (Salesforce)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Lead the development, deployment, and management of AI agents and automated workflows across Thumbtack’s internal tool stack to support go-to-market teams. Optimize cross-platform processes for lead management, forecasting, and partner enablement using Salesforce, Pardot, and middleware. Collaborate with Product and Engineering to design integrations and scalable backend systems, delivering MVPs for AI-driven tooling in a fast-paced environment.
Location: Ontario
Workplace: Remote
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Mid level

Key Responsibilities

  • •Lead the development, deployment, and management of AI agents and automated workflows across the internal tech stack to support go-to-market teams
  • •Optimize cross-platform processes related to lead management, forecasting, and partner enablement, leveraging tools like Salesforce, Genesys, and middleware
  • •Administer and support a broad tech stack including Salesforce, Pardot, Workato, Ironclad, and various conversational AI platforms
  • •Collaborate with Product and Engineering to design robust integrations and backend systems that power a unified employee experience
  • •Design and launch MVPs for new AI-driven tools and automation experiments in a fast-paced environment

Key Requirements

  • •3-5 years of cross-tool administration or platform operations with a focus on building automated workflows
  • •Proven experience developing or managing AI agents, bots, or advanced LLM-based integrations within a business context
  • •Strong engineering and platform mindset with proficiency in APIs, webhooks, and middleware tools (e.g., Workato)
  • •Experience administering Salesforce within a broader ecosystem; Salesforce certification is a plus but not the primary focus
  • •Ability to translate complex business requirements into scalable technical solutions across multiple platforms
Experience:3-5 yearsSaaSCRMAI
Skills:CommunicationCollaborationProblem-solvingTechnical documentationStakeholder management
Certifications:Salesforce Certification
Languages:English
Tech Stack:SalesforcePardotWorkatoIroncladAPIsWebhooksLLMAIConversational AI

Company Brief

Thumbtack
Provides an online marketplace connecting local service professionals (home improvement, events, lessons, and more) with customers seeking quotes, reviews, and booking tools to hire vetted contractors and providers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn