Inside Sales Specialist (m/w/d)

Fiserv
Frankfurt
Workplace: OnsiteFull timeFunction: SalesEducation: certificationSkills: ["Communication","Organizational skills","Customer focus","Sales support","Process improvement"]

Support the field sales team by creating and following up offers, efficiently managing sales opportunities from inquiry through contract closure, and acting as the first point of contact for sales staff. Coordinate between customers, Vertrieb, and internal teams, maintain high-quality customer and sales data in CRM systems, and produce reports and analyses to improve sales processes, while identifying upselling and cross-selling potential.

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FursaFursa
Fiserv
Fiserv
1 day ago

Inside Sales Specialist (m/w/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Support the field sales team by creating and following up offers, efficiently managing sales opportunities from inquiry through contract closure, and acting as the first point of contact for sales staff. Coordinate between customers, Vertrieb, and internal teams, maintain high-quality customer and sales data in CRM systems, and produce reports and analyses to improve sales processes, while identifying upselling and cross-selling potential.
Location: Frankfurt
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Create and track offers and follow up on sales-relevant customer inquiries.
  • •Handle sales opportunities efficiently from first request through contract conclusion.
  • •Coordinate collaboration between sales, customers, and internal departments.
  • •Maintain customer and sales data in CRM/related systems and ensure high data quality.
  • •Support customer relationships by identifying upselling and cross-selling opportunities and creating reports/analyses to optimize sales processes.

Key Requirements

  • •Completed commercial education or a comparable qualification.
  • •Experience in sales inside service, inside sales, or sales support.
  • •Enjoy customer contact and sales-related tasks.
  • •Strong communication skills and organizational ability.
  • •Very good MS Office skills and experience with CRM systems; fluent German and English.
Experience:FintechPayments
Education:Certification / Diploma
Skills:CommunicationOrganizational skillsCustomer focusSales supportProcess improvement
Languages:GermanEnglish
Tech Stack:MS OfficeCRM

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn