Sr. Customer Program Manager

AMD
Shanghai
Workplace: OnsiteFull timeCNY 718,900 - 1,027,000 annuallyFunction: Program & Project Management (PMO)Education: mastersSkills: ["Customer engagement","Executive stakeholder management","Communication","Presentation","Negotiation","Relationship management","Analytical thinking","Problem-solving","Risk management","Influencing without authority"]

Lead strategic customer programs for next-generation AMD platforms, serving as the primary program management interface between AMD and customers. Manage delivery from technical evaluation through deployment and production by coordinating engineering, software, product, and business teams. Define program plans and artifacts, build schedules with SW/HW dependencies, and establish risk prevention and executive-level visibility. Drive successful customer milestones across complex hardware/software and embedded AI initiatives.

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FursaFursa
AMD
AMD
18 hours ago

Sr. Customer Program Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead strategic customer programs for next-generation AMD platforms, serving as the primary program management interface between AMD and customers. Manage delivery from technical evaluation through deployment and production by coordinating engineering, software, product, and business teams. Define program plans and artifacts, build schedules with SW/HW dependencies, and establish risk prevention and executive-level visibility. Drive successful customer milestones across complex hardware/software and embedded AI initiatives.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Act as the primary program management interface between AMD and customers, driving successful delivery from evaluation through deployment and production.
  • •Define and drive project/program plans and program artifacts, including plan of record, statements of work, timelines, budget, scope, and performance/quality KPIs.
  • •Scope technical feasibility of new projects by clarifying and analyzing requirements with SW/HW architects, technical leads, and engineers.
  • •Build program schedules by considering driver components, SW stack elements, and HW/FW dependencies; negotiate and create staffing plans supporting the schedule.
  • •Proactively identify, plan for, and address risks in the development path to enable execution and reduce engineering costs; provide executive-level visibility.

Pay and Benefits

Salary: CNY 718,900 - 1,027,000 annually

Key Requirements

  • •Have strong technical program management knowledge and a proven track record delivering complex software/hardware programs.
  • •Define, plan, and drive program plans based on senior technical guidance, including feasibility analysis with architects and technical leads.
  • •Develop and execute program schedules by analyzing SW stack and HW/FW dependencies, and negotiate staffing plans that support delivery.
  • •Establish formal program management artifacts (plan of record, statements of work, timelines, budgets, and KPIs) with strong resource planning.
  • •Comfortably work with senior executives and lead customer-facing escalations, issue resolution, and risk/dependency management across global teams.
Experience:RoboticsIndustrial automationEmbedded AIAutomotiveSystem integrationEmbedded systemsEdge computing
Education:Master's in Computer Science, Computer Engineering, Electrical Engineering, AI, Robotics, or a related technical discipline
Skills:Customer engagementExecutive stakeholder managementCommunicationPresentationNegotiationRelationship managementAnalytical thinkingProblem-solvingRisk managementInfluencing without authority
Certifications:PMP
Languages:En-us
Tech Stack:SoC architecturesCPUsGPUsNPUsAI acceleratorsEmbedded platformsSoftware enablement processesROSROS2AI/MLVLAPerception systemsSimulation environmentsMotion controlEdge computing architecturesAI-driven automationProject management tools

Company Brief

AMD
Designs and produces semiconductor products including CPUs, GPUs, and adaptive SoCs for consumer, enterprise, and embedded markets, competing across PCs, data centers, and gaming industries.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1969
Glassdoor
Glassdoor: 3.9
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