Patient Services Coordinator - 18

Ensure excellent patient service by accurately processing registrations, admissions, transfers, and discharges in the HIS system. Verify patient identity, maintain complete English/Arabic patient records, handle invoices, and coordinate with claims/billing to reduce administrative delays. Provide appointment scheduling and non-medical instructions, respond to telephone enquiries, and support patient inquiries or complaints while maintaining confidentiality, patient rights, and a respectful patient experience.