Citizens Branch Manager

Citizens Bank
New Jersey
Workplace: OnsiteFull timeUSD 81,000 - 111,000 annuallyFunction: SalesExperience: 4+ yearsEducation: high_schoolSkills: ["Customer Empowerment","Developing Others","Diversity and Inclusion Practice","Optimizing People Productivity","Team Well-Being"]

Lead a high-volume branch as the execution and outcomes owner, driving branch performance, sales growth, and an exceptional, customer-centric experience. Coach and develop colleagues, build a diverse talent pipeline, and implement learning and coaching plans to achieve personal and branch-wide goals. Partner with local community and civic organizations to deepen relationships and expand your customer base while maintaining operational integrity and meeting profit-and-loss objectives.

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Citizens Bank
Citizens Bank
2 days ago

Citizens Branch Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Lead a high-volume branch as the execution and outcomes owner, driving branch performance, sales growth, and an exceptional, customer-centric experience. Coach and develop colleagues, build a diverse talent pipeline, and implement learning and coaching plans to achieve personal and branch-wide goals. Partner with local community and civic organizations to deepen relationships and expand your customer base while maintaining operational integrity and meeting profit-and-loss objectives.
Location: New Jersey
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead your team to exceed customer expectations and deliver a world-class customer experience.
  • •Spearhead branch performance and sales growth, directing colleague and sales activities to meet and exceed targets.
  • •Coach and develop colleagues through coaching plans and continuous learning to achieve personal and branch-wide goals.
  • •Own branch objectives and outcomes in a profit and loss environment, ensuring operational integrity.
  • •Serve as a visible brand ambassador by connecting with the local community and cultivating new customer relationships.

Pay and Benefits

Salary: USD 81,000 - 111,000 annually
Perks:Health InsuranceDentalVisionRetirement BenefitsWellness StipendPaid Leave

Key Requirements

  • •High School diploma or equivalent required.
  • •Leadership experience coaching and developing to drive sales excellence, customer service, and operational integrity in a high-volume branch environment.
  • •4 years sales management experience in Retail or Branch Banking environment.
  • •Proven record of managing objectives to meet sales goals and branch goals in a profit and loss environment.
  • •Must meet and comply with SAFE Act requirements, including required background checks and obtaining a unique identifier from the NMLS.
Experience:4+ yearsRetail bankingBranch banking
Education:High School
Skills:Customer EmpowermentDeveloping OthersDiversity and Inclusion PracticeOptimizing People ProductivityTeam Well-Being
Tech Stack:Mobile and Online Banking

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website