Senior Manager, MarOps Enablement Services

American Express
New York
Workplace: HybridFull timeUSD 103,750 - 174,750 annuallyFunction: Marketing & GrowthEducation: bachelorsSkills: ["Program management","Cross-functional leadership","Analytical thinking","Problem-solving","Communication"]

Lead end-to-end planning and execution of complex, high-priority US Consumer Services marketing initiatives across existing and new MarTech platforms. Partner with Marketing, MarOps, Product, and Technology to translate business needs into actionable plans, remove roadblocks, and drive flawless execution. Build visibility across interconnected workstreams, identify process and tools improvements to increase speed and quality, and produce executive-ready reporting and communications.

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FursaFursa
American Express
American Express
2 days ago

Senior Manager, MarOps Enablement Services

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Last checked: 17 hours agoStatus: Live

Job Summary

Lead end-to-end planning and execution of complex, high-priority US Consumer Services marketing initiatives across existing and new MarTech platforms. Partner with Marketing, MarOps, Product, and Technology to translate business needs into actionable plans, remove roadblocks, and drive flawless execution. Build visibility across interconnected workstreams, identify process and tools improvements to increase speed and quality, and produce executive-ready reporting and communications.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Manager level

Key Responsibilities

  • •Drive end-to-end planning and execution of complex, high-priority US marketing initiatives across existing and new platforms.
  • •Partner across Marketing, MarOps, Product, and Technology to translate business needs into actionable plans and remove roadblocks.
  • •Create structure and visibility across interconnected initiatives, aligning priorities, milestones, timelines, and dependencies.
  • •Identify and implement improvements to processes, tools, and ways of working to increase speed, efficiency, quality, and scalability.
  • •Develop clear reporting and executive-ready communications, synthesize complex information into recommendations, and mentor colleagues.

Pay and Benefits

Salary: USD 103,750 - 174,750 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability BenefitsParental LeaveRetirement MatchFinancial CoachingWellness StipendCounseling

Key Requirements

  • •Experience leading complex cross-functional programs, operational initiatives, technology implementations, and/or process transformation.
  • •Strong program management skills managing interconnected workstreams, milestones, dependencies, and risks.
  • •Ability to build trusted relationships and influence across Marketing, MarOps, Product, and Technology.
  • •Strong analytical and problem-solving skills translating complex needs into clear actions and recommendations.
  • •Excellent written and verbal communication skills for varied audiences and leadership.
Experience:MarTechMarketing operations
Education:Bachelor's
Skills:Program managementCross-functional leadershipAnalytical thinkingProblem-solvingCommunication

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn