Aon

1 month ago

Account Specialist, EB Operation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Account Specialist for EB Operations supporting group life insurance and related beneficiary services for multinational clients in Japan. You will handle administration, data processing, invoicing, and cross-functional coordination to ensure accurate and timely service delivery.

Location: Tokyo

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Manage and maintain existing insurance contracts and related administrative tasks
•Process client HR data, create and post procedures, generate premium invoices and reconcile premium receipts
•Enter data and manage associated documents, filing, and audits; coordinate with internal departments
•Coordinate with sales representatives to support client servicing and improve customer service quality
•Communicate effectively with insurers, clients, and internal stakeholders to ensure timely processing and issue resolution

Pay and Benefits

Perks:Annual BonusSocial InsurancePension

Key Requirements

•1+ year of practical experience in group life and medical insurance administration (employer/group募集/processing)
•Ability to comply with applicable laws and internal policies in insurance sales, maintenance and claims procedures
•Strong communication skills to collaborate with clients, insurers and internal stakeholders and to prioritize tasks
•Proficiency in PC tools (Excel, MS Teams) and ability to use internal systems and insurer web tools
•Interest in leveraging Microsoft Power Platform tools (Power Query, Power BI, Power Automate) and exploring AI-assisted process improvements

Experience:1+ yearsInsuranceFinancial services

Skills:CommunicationTeamworkOrganizationProblem-solvingAttention to detail

Languages:EnglishJapanese

Tech Stack:ExcelMS TeamsPower BIPower AutomatePower QueryMicrosoft Power PlatformAI

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Aon