VIP Host - Old National Centre

Live Nation Entertainment
Indianapolis
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceEducation: high_schoolSkills: ["Guest service","Diplomacy","Multi-tasking","Verbal communication","Organizational skills","Interpersonal skills","Problem solving","Socializing"]

Deliver high-touch VIP guest service for guests with upgraded seating at Old National Centre. Serve on the VIP Host team to coordinate with staff, explain the VIP seating program, troubleshoot issues, and provide venue information. Manage VIP areas through nightly table touches, recognize VIP members and executives, and handle reservation tracking and nightlife social media. Support special events as scheduled.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

VIP Host - Old National Centre

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Deliver high-touch VIP guest service for guests with upgraded seating at Old National Centre. Serve on the VIP Host team to coordinate with staff, explain the VIP seating program, troubleshoot issues, and provide venue information. Manage VIP areas through nightly table touches, recognize VIP members and executives, and handle reservation tracking and nightlife social media. Support special events as scheduled.
Location: Indianapolis
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service

Key Responsibilities

  • •Provide excellent VIP guest service by maintaining constant communication with staff and clients on show nights.
  • •Explain the VIP seating program to help guests upgrade their experience.
  • •Troubleshoot VIP program-related issues and elevate to management when needed.
  • •Serve as an information resource for VIP clients about their venue experience.
  • •Manage nightlife social media pages and execute reservation tracking; conduct nightly VIP table touches and maintain VIP seating standards.

Key Requirements

  • •Responsible Alcohol Awareness Training Certification or an equivalent certification.
  • •High school diploma or equivalent.
  • •Working knowledge of high-end restaurant operations, seating procedures, and guest relations.
  • •Experience selling to high-end VIP clients.
  • •Ability to diffuse potentially volatile situations with tact and diplomacy while handling multiple tasks.
Education:High School
Skills:Guest serviceDiplomacyMulti-taskingVerbal communicationOrganizational skillsInterpersonal skillsProblem solvingSocializing
Certifications:Responsible Alcohol Awareness Training Certification
Tech Stack:Social mediaReservation spreadsheet

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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Glassdoor: 3.7
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