Analyst II, Marketing Ops DAM

The Kraft Heinz Company
Ahmedabad
Workplace: OnsiteFull timeFunction: Marketing & GrowthExperience: 2-5 yearsSkills: ["Attention to detail","Process orientation","Organizational skills","Time management","Problem-solving"]

Review and process inbound digital asset uploads within a 48-hour SLA, managing bulk ingestion requests and accurate metadata mapping. Curate and promote content across Content Hub and Brand Hubs, while improving metadata quality (cleanse, enrich, standardize) to boost discoverability. Serve as the primary DAM support contact, troubleshoot and escalate issues, coordinate with brands/agencies, and deliver training while tracking DAM usage and recommending process improvements.

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FursaFursa
The Kraft Heinz Company
The Kraft Heinz Company
3 months ago

Analyst II, Marketing Ops DAM

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 30 days agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Review and process inbound digital asset uploads within a 48-hour SLA, managing bulk ingestion requests and accurate metadata mapping. Curate and promote content across Content Hub and Brand Hubs, while improving metadata quality (cleanse, enrich, standardize) to boost discoverability. Serve as the primary DAM support contact, troubleshoot and escalate issues, coordinate with brands/agencies, and deliver training while tracking DAM usage and recommending process improvements.
Location: Ahmedabad
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Mid level

Key Responsibilities

  • •Review and process incoming asset uploads, approving or rejecting based on metadata and compliance standards within a 48-hour SLA.
  • •Execute and manage bulk upload requests, ensuring correct mapping and metadata application.
  • •Own curation and promotion of content in the Content Hub and Brand Hubs to keep sites relevant and campaign-aligned.
  • •Maintain and improve metadata quality by cleansing, enriching, and standardizing metadata for better discoverability and UX.
  • •Provide primary support for DAM users with troubleshooting, first-line support, escalation, and deliver user training and materials.

Key Requirements

  • •2–5 years of experience managing digital asset libraries, DAM systems, or related content management roles.
  • •Hands-on experience with a major DAM platform (preferred).
  • •Experience with metadata schemas, taxonomy management, and bulk asset ingestion processes.
  • •Strong stakeholder management and communication skills, including experience working with agencies and cross-functional marketing teams.
  • •Ability to meet SLAs consistently through strong organizational and time-management skills.
Experience:2-5 years
Skills:Attention to detailProcess orientationOrganizational skillsTime managementProblem-solving

Company Brief

The Kraft Heinz Company
The Kraft Heinz Company is a global food and beverage company producing iconic packaged foods and condiments across categories like cheese, meals, condiments, and beverages, serving retail, foodservice, and consumer markets worldwide.
Industry: Food & Beverage
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 2015
WebsiteLinkedIn