Patient Coordinator

Hire Hangar
Panama, Asunción, Guayaquil, Santiago, Johannesburg, Bogotá, Australia, Buenos Aires, Mexico City, Cuba, Bolivia, Haiti, Nicaragua, Honduras
Workplace: RemoteContractUSD 800 - 1,300 monthlyFunction: Executive & General ManagementExperience: 2+ yearsSkills: ["Empathy","Communication","Interpersonal skills","Responsiveness","Confidentiality"]

Serve as the welcoming first point of contact for prospective patients, handling inbound SMS and phone inquiries with empathy and responsiveness. Lead warm intake conversations to understand needs, then schedule consultations via Calendly and internal systems. Accurately record patient details and notes in CRM/EMR platforms, conduct follow-ups to support scheduling, and maintain confidential documentation while working a structured on-call schedule overlapping US Eastern Time.

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Hire Hangar
Hire Hangar
6 months ago

Patient Coordinator

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Last checked: 17 hours agoStatus: Live

Job Summary

Serve as the welcoming first point of contact for prospective patients, handling inbound SMS and phone inquiries with empathy and responsiveness. Lead warm intake conversations to understand needs, then schedule consultations via Calendly and internal systems. Accurately record patient details and notes in CRM/EMR platforms, conduct follow-ups to support scheduling, and maintain confidential documentation while working a structured on-call schedule overlapping US Eastern Time.
Location: Panama, Asunción, Guayaquil, Santiago, Johannesburg, Bogotá, Australia, Buenos Aires, Mexico City, Cuba, Bolivia, Haiti, Nicaragua, Honduras
Workplace: Remote
Employment Type: Contract
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Respond promptly to inbound SMS and phone inquiries from prospective patients.
  • •Lead warm, empathetic intake conversations to understand patient needs and goals.
  • •Schedule consultations using Calendly and internal systems.
  • •Capture patient details and notes accurately in CRM and EMR platforms.
  • •Conduct timely follow-ups and maintain organized, confidential documentation.

Pay and Benefits

Salary: USD 800 - 1,300 monthly

Key Requirements

  • •2+ years of experience in patient intake, care coordination, medical front desk, or healthcare customer support roles.
  • •Excellent written and spoken English communication skills.
  • •Strong interpersonal skills with an empathetic, patient-focused approach.
  • •Comfortable working in a structured on-call environment with consistent responsiveness during assigned hours.
  • •Proficiency in Google Workspace and basic spreadsheet management (Excel or Google Sheets), plus prior remote work experience.
Experience:2+ yearsHealthcare
Skills:EmpathyCommunicationInterpersonal skillsResponsivenessConfidentiality
Languages:English
Tech Stack:SMSPhoneCalendlyCRMEMRGo High LevelDrChronoGoogle WorkspaceExcelGoogle SheetsSlackZoomAsana

Company Brief

Hire Hangar
Hire Hangar connects high-growth companies with pre-vetted international talent, offering fast, cost-effective full-time and contract-to-hire placements focused on regions like Latin America, South Africa, and Egypt.
Industry: Recruitment Agencies
Company Size: Small (11 to 50 employees)
Growth: Early Stage Startup
Headquarters: New York City, United States
Founded: 2023
WebsiteLinkedInGlassdoor