Sony Interactive Entertainment

3 weeks ago

Technical Account Manager II – Korean Game Partners

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 50 minutes agoStatus: Live

Job Summary

Serve as a Technical Account Manager II for PlayStation’s game development partners, representing technical requirements and advocating for partners to influence development decisions. Lead partner relationships and work cross-functionally with the Developer Technology Group to align technical and business needs. Proactively identify risks, provide support, collect feedback, and recommend standard methodologies. Deliver onsite support and training, contributing to events and postmortems, with frequent travel to Japan and Korea.

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Lead partner relationships and collaborate with global teams to build consistency in service.
•Bridge technical and business aspects of development by partnering with Developer Technology Group engineers and business account management teams.
•Meet regularly with assigned accounts/partners to identify risks, support needs, and opportunities.
•Maintain ownership of partner accounts and titles, ensuring issues are resolved as they arise.
•Provide onsite support and training, contribute to training events and postmortems, and travel frequently to Japan and Korea.

Travel: High travel

Pay and Benefits

Perks:Health InsuranceDentalPaid LeaveGym MembershipMeal Allowance

Key Requirements

•Engineering experience with hands-on exposure to game SDKs and the ability to understand their content.
•Strong understanding of Korean game development culture/ecosystem.
•Understanding of general development pipelines for games.
•Excellent written and verbal communication and interpersonal skills, focused on providing customer support.
•Undergraduate degree or equivalent experience; proficiency in English and Korean languages.

Experience:Game developmentGaming

Education:Bachelor's

Skills:CommunicationInterpersonal skillsCustomer supportIndependent workCollaboration

Languages:EnglishKoreanJapanese

Tech Stack:Game SDKs

Company Brief

Sony Interactive Entertainment

Develops and publishes PlayStation hardware, software, and digital services, operating the PlayStation platform and ecosystem for gaming, entertainment, and network services worldwide.

Industry: Gaming

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: San Mateo, United States

Founded: 1993

Website LinkedIn

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Sony Interactive Entertainment

3 weeks ago

Technical Account Manager II – Korean Game Partners

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 50 minutes agoStatus: Live

Job Summary

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Lead partner relationships and collaborate with global teams to build consistency in service.
•Bridge technical and business aspects of development by partnering with Developer Technology Group engineers and business account management teams.
•Meet regularly with assigned accounts/partners to identify risks, support needs, and opportunities.
•Maintain ownership of partner accounts and titles, ensuring issues are resolved as they arise.
•Provide onsite support and training, contribute to training events and postmortems, and travel frequently to Japan and Korea.

Travel: High travel

Pay and Benefits

Perks:Health InsuranceDentalPaid LeaveGym MembershipMeal Allowance

Key Requirements

•Engineering experience with hands-on exposure to game SDKs and the ability to understand their content.
•Strong understanding of Korean game development culture/ecosystem.
•Understanding of general development pipelines for games.
•Excellent written and verbal communication and interpersonal skills, focused on providing customer support.
•Undergraduate degree or equivalent experience; proficiency in English and Korean languages.

Experience:Game developmentGaming

Education:Bachelor's

Skills:CommunicationInterpersonal skillsCustomer supportIndependent workCollaboration

Languages:EnglishKoreanJapanese

Tech Stack:Game SDKs

Company Brief

Sony Interactive Entertainment

Develops and publishes PlayStation hardware, software, and digital services, operating the PlayStation platform and ecosystem for gaming, entertainment, and network services worldwide.

Industry: Gaming

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: San Mateo, United States

Founded: 1993

Website LinkedIn