Personal Banker Associate I - Springbrook (Alcoa, TN)

Fifth Third Bancorp
Tennessee
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Consultative sales","Customer service","Communication","Problem ownership","Risk awareness"]

Serve as a Retail Personal Banker I after completing a 4–8 week onboarding and education program, using a consultative sales process and Financial Needs Assessment to identify and meet customers’ financial needs. Build household relationships through lobby leadership/aisle time and tele-consulting, process teller transactions, cross-sell retail products, and refer clients to partner teams for holistic solutions while maintaining risk and ethical compliance.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
2 months ago

Personal Banker Associate I - Springbrook (Alcoa, TN)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Serve as a Retail Personal Banker I after completing a 4–8 week onboarding and education program, using a consultative sales process and Financial Needs Assessment to identify and meet customers’ financial needs. Build household relationships through lobby leadership/aisle time and tele-consulting, process teller transactions, cross-sell retail products, and refer clients to partner teams for holistic solutions while maintaining risk and ethical compliance.
Location: Tennessee
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain in-depth knowledge of retail consumer and small business products/services and recommend appropriate solutions.
  • •Use CAMP and other approved marketing tools to reach out to customers, set appointments, and conduct periodic financial reviews.
  • •Focus on cross-selling and engage in outside sales activities such as onsite presentations, business sales calls, and community financial literacy events.
  • •Process teller transactions, participate in consumer loan and bankcard processes, and refer customers to assigned business partners as appropriate while adhering to risk and ethics policies.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Demonstrated ability to develop comfort level with sales activities to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • •Must demonstrate understanding of advanced math functions to analyze credit and financial information.
  • •This position requires S.A.F.E. Act registration at time of employment through NMLS (MU4R questions/registration via the NMLS website).
Experience:Financial industry
Education:Bachelor's
Skills:Consultative salesCustomer serviceCommunicationProblem ownershipRisk awareness
Certifications:S.A.F.E. Act registrationNMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor