Senior Claims Advocate - Warranty & Indemnity

Aon
London
Workplace: HybridFull timeFunction: Insurance & ActuarialSkills: ["Interpersonal skills","Negotiation","Data analysis","Liaison","Communication"]

Manage the notification, agreement, collection, and settlement of a portfolio of Financial Lines Warranty & Indemnity claims. Handle first notification of loss, negotiate and liaise with clients, markets, placement teams, specialists, underwriters, and appointed authorities to drive resolution. Use data analysis to understand client claims history and identify trends, and coordinate discussions to ensure effective communication through settlement strategy, including contentious cases.

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FursaFursa
Aon
Aon
1 day ago

Senior Claims Advocate - Warranty & Indemnity

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Manage the notification, agreement, collection, and settlement of a portfolio of Financial Lines Warranty & Indemnity claims. Handle first notification of loss, negotiate and liaise with clients, markets, placement teams, specialists, underwriters, and appointed authorities to drive resolution. Use data analysis to understand client claims history and identify trends, and coordinate discussions to ensure effective communication through settlement strategy, including contentious cases.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Mid level

Key Responsibilities

  • •Manage the strategy and process for notification, agreement, collection, and settlement of a portfolio of Financial Lines claims.
  • •Handle first notification of loss for W&I claims.
  • •Negotiate and liaise with markets, clients, placement teams, specialists, network offices, underwriters, and appointed authorities to progress claims.
  • •Conduct data analysis to establish claims history and identify trends and patterns for clients or business segments.
  • •Coordinate discussions and meetings to ensure effective communication among clients, underwriters, and representatives to conclude settlements, including contentious claims with the Head of Financial Lines Advocacy.

Key Requirements

  • •Experience dealing with Warranty & Indemnity (W&I) claims from first notification of loss through to resolution.
  • •Knowledge of W&I claims and confidence coordinating and initiating discussions with networks, clients, underwriters, and experts.
  • •Knowledge of London Market claims processes and procedures.
  • •Experience of the CLASS and ECF Processing system (preferable).
  • •Proficient in Word and Excel with strong interpersonal skills.
Experience:Financial LinesLondon Market
Skills:Interpersonal skillsNegotiationData analysisLiaisonCommunication
Languages:En-us
Tech Stack:CLASSECF ProcessingWordExcel

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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