9 hours ago

TikTok Shop - Account Manager, Mom & Baby (Vietnam)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Own merchant growth for TikTok Shop by acquiring and incubating key brands and large sellers in the Mom & Baby category. Build and maintain merchant relationships, negotiate deals aligned to campaign and seasonality, and identify new collaboration opportunities. Drive service-quality improvements to support conversion and customer satisfaction, while managing mid- and long-tail merchants using scalable incubation and management programs and tools.

Location: Ho Chi Minh City

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Acquire and incubate brands, principals, and big merchants that contribute significant GMV.
•Build and maintain merchant relationships; negotiate and secure best deals based on campaign or seasonality.
•Identify new collaboration opportunities aligned with merchants’ short- and long-term development plans and build JBPs.
•Maintain seller service quality (e.g., low cancellation/return rates, shipping LT) to increase conversion and customer satisfaction.
•Manage mid- and long-tail merchants using scalable incubation and management programs and tools.

Key Requirements

•Minimum Bachelor’s degree or above.
•3+ years of experience in e-commerce, with direct experience in relevant categories preferred.
•Excellent interpersonal and negotiation skills.
•Strong attention to detail with affinity for numbers and logical problem-solving skills.
•Proficient in Excel and PowerPoint; strong connections with brands and big sellers preferred.

Experience:3+ yearsE-commerceE-commerce marketplaces

Education:Bachelor's

Skills:Interpersonal skillsNegotiation skillsAttention to detailProblem-solvingTeamworkFast learningOpen to changesLogical thinking

Tech Stack:ExcelPowerPoint

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

9 hours ago

TikTok Shop - Account Manager, Mom & Baby (Vietnam)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Ho Chi Minh City

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Acquire and incubate brands, principals, and big merchants that contribute significant GMV.
•Build and maintain merchant relationships; negotiate and secure best deals based on campaign or seasonality.
•Identify new collaboration opportunities aligned with merchants’ short- and long-term development plans and build JBPs.
•Maintain seller service quality (e.g., low cancellation/return rates, shipping LT) to increase conversion and customer satisfaction.
•Manage mid- and long-tail merchants using scalable incubation and management programs and tools.

Key Requirements

•Minimum Bachelor’s degree or above.
•3+ years of experience in e-commerce, with direct experience in relevant categories preferred.
•Excellent interpersonal and negotiation skills.
•Strong attention to detail with affinity for numbers and logical problem-solving skills.
•Proficient in Excel and PowerPoint; strong connections with brands and big sellers preferred.

Experience:3+ yearsE-commerceE-commerce marketplaces

Education:Bachelor's

Skills:Interpersonal skillsNegotiation skillsAttention to detailProblem-solvingTeamworkFast learningOpen to changesLogical thinking

Tech Stack:ExcelPowerPoint

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn