Werkstudent:in im Bereich Kundenservice - Personalentwicklung & Change (m/w/d) (Köln, DE)

Support the HR Development & Change team by taking ownership of tasks that help modernize training and qualification programs for employees and leaders. You will assist with planning, organizing, and coordinating trainees in customer service, maintain training plans and documentation, help plan training offerings, create presentation and learning materials, and research learning methods and platforms.